LGE-KU Mobile App

  1. New Mobile App Available for LG&E, KU and ODP

    Go to the App Store to download their new mobile app. It gives you the ability to:
    -view the outage map
    -report and track outages
    -view and pay your bill
    -and more

    2 votes
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  2. Junk

    App no longer works

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  3. Install Bill Pay

    You have no use with this app as far as paying your bill or tracking your payments etc. I can't see really this app dies anything but give info you can get on google. Sorry

    1 vote
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  4. 1 vote
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  5. 40363

    When will our electric come back on.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. No longer works

    Update a dud. No longer works. Fix pls!

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Outage

    I have not had power for over 18 hours. This is unacceptable on so many levels. People are on oxygen, people are losing food that cannot afford to lose. This is ridiculous. Did someone go on vacation and leave the store unattended?? KU where are you?????

    8 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. New app is useless on iPhone

    I am very disappointed with the new app. It is almost useless on an iPhone. The summary does not have any labels for counties or zip codes. There is no space for data lines in landscape mode. I suggest you revert to the old app until the problems are corrected.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Power outage

    Power out since 10:30 am. No info on app about restoration??

    1 vote
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  10. 3 votes
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  11. More choices

    Need more choices. Only have outages map and contact buttons. App needs more choices and info options to research our questions/issues

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why

    Why have a app for your phone if you can't go in and do anything?

    5 votes
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  13. Map scrolling too sensitive

    Scrolling function of the map area is too sensitive to touch input. Nearly impossible to register touches on the outage icons because the map scrolls instead. Issue seen on a Galaxy S6 with Android 6.0.1.

    5 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. Report outrages on the app

    It would be great for customers to be able to report outages and troubles through the app or a web portal by making mandatory fields (address,intersection) and reporting party phone # incase a call back was needed. This could also assist 911 call centers around the state in reporting the emergencies in a timely fashion.

    28 votes
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    14 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Payments

    Have the app allow to pay bills and look at account. Of course you will have to have a log on page and a secure site for billing info. You can go to the KU page online and pay bills, an app to do this would be a lot easier. Thank you

    51 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bill Pay and account

    It would be nice to be able to get out account information via the app as well as be able to pay it through the app.

    150 votes
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    44 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  17. Excellent

    One of better Apps available for the consumer!
    Thank you...

    2 votes
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  18. payment selection

    Maybe you can include a payment selection so you don't have to get onto a computer or phone

    17 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  19. billing section

    Pay your bill via app

    19 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  20. 19 votes
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    4 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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LGE-KU Mobile App

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