LGE-KU Mobile App
15 results found
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Outage
Should be able to report outage without an account
1 vote -
New Mobile App Available for LG&E, KU and ODP
Go to the App Store to download their new mobile app. It gives you the ability to:
-view the outage map
-report and track outages
-view and pay your bill
-and more2 votes -
Junk
App no longer works
1 vote -
No longer works
Update a dud. No longer works. Fix pls!
1 vote -
Why
Why have a app for your phone if you can't go in and do anything?
11 votes -
Report outrages on the app
It would be great for customers to be able to report outages and troubles through the app or a web portal by making mandatory fields (address,intersection) and reporting party phone # incase a call back was needed. This could also assist 911 call centers around the state in reporting the emergencies in a timely fashion.
32 votes -
Excellent
One of better Apps available for the consumer!
Thank you...2 votes -
Bill Pay and account
It would be nice to be able to get out account information via the app as well as be able to pay it through the app.
159 votes -
LG&E APP
Love the web site... Now give us an app for direct connection!!
30 votes -
Outage Reporting
To make me log in or find my bill during an outage to report an outage is stupid. Just freaking geo-locate me with my phone. That’s what apps do. The lights are out... I just want to report that. Not dig around in the dark for a bill.
1 vote -
Outage boundaries
At one time there was an option to show outage boundary, after an update that option was removed. I would like to see that option reinstated.
2 votes -
1 vote
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Calling
Call the number doesn't work.
1 vote -
Need more reserve
Web page, outage map, the app itself gets frozen when you need it the most. Seems like the servers or the web pages gets overwhelmed at the critical times. Outage map needs to be have more up to date info.
1 vote -
Change the weather part.
Can you please change the app to where the weather on is not default? I don't like the weather part and don't like having to turn it off every time I want to see the outage map. There was nothing wrong with the app before.
Thanks2 votes
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