LGE-KU Mobile App
41 results found
-
Bill Pay and account
It would be nice to be able to get out account information via the app as well as be able to pay it through the app.
159 votes -
payment selection
Maybe you can include a payment selection so you don't have to get onto a computer or phone
19 votes -
billing section
Pay your bill via app
22 votes -
23 votes
-
LG&E APP
Love the web site... Now give us an app for direct connection!!
30 votes -
Update is bad.
Please revert to original app. Drop the weather info. Thanks.
8 votesThe weather data can be toggled off by useing the “wrench” icon at the top of the map.
-
Outage Reporting
To make me log in or find my bill during an outage to report an outage is stupid. Just freaking geo-locate me with my phone. That’s what apps do. The lights are out... I just want to report that. Not dig around in the dark for a bill.
1 vote -
Stop tracking location
Instead, locate user on-demand when app is launched, then STOP tracking once they have "closed" the app. If you need to make it clean in the code, add an "exit" function. The app does not provide alerts, so there is no need to use this except when necessary anyway
1 vote -
app a waste. never any updates even after 24 plus hours. always says evaluting situation.
Get rid of app as it is wasting my time
1 vote -
Outage
I have had no power since last night. I have lost all the food in my refrigerator. I have tried to contact KU to no avail. I am fortunate that I am not dependent on oxygen.
1 vote -
Outage boundaries
At one time there was an option to show outage boundary, after an update that option was removed. I would like to see that option reinstated.
2 votes -
Accept payments
Very disappointing you can't make payments. Expected to be able to easily make my payment. No use for all now
1 vote -
Will not make call
When trying to report an outage you click on the 800 number and the iPhone splash screen comes up but when you press "call" nothing happens. Works with other apps by not KU.
1 vote -
4 votes
-
1 vote
-
1 vote
-
Calling
Call the number doesn't work.
1 vote -
Need more reserve
Web page, outage map, the app itself gets frozen when you need it the most. Seems like the servers or the web pages gets overwhelmed at the critical times. Outage map needs to be have more up to date info.
1 vote -
Change the weather part.
Can you please change the app to where the weather on is not default? I don't like the weather part and don't like having to turn it off every time I want to see the outage map. There was nothing wrong with the app before.
Thanks2 votes -
6 votes
- Don't see your idea?