LGE-KU Mobile App
44 results found
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1 vote
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Complants
How to text complaints to KU ? App should allow this! Tree trimmers destroyed my chain link top rail! How do I file a complaint?
1 vote -
1 vote
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1 vote
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Outage
Should be able to report outage without an account
1 vote -
Not doing your job
Try sending someone out to read the meters.
You laughingly said my usage was 2600 this month. You supposedly VERIFIED my reading at 76095 on 2/21/22 but on 2/26/22 when I checked it 5 days later it read 74217. You tell me what’s wrong with this picture. So I suppose I am to pay double for your mistakes so you can use my money and you draw interest on it until you get off your butts to actually send someone to do their job.1 vote -
Have a place to update our numbers from meter
Have a place on app for us to upload our meter numbers instead if you all estimating our bill
1 vote -
New Mobile App Available for LG&E, KU and ODP
Go to the App Store to download their new mobile app. It gives you the ability to:
-view the outage map
-report and track outages
-view and pay your bill
-and more2 votes -
Junk
App no longer works
1 vote -
Install Bill Pay
You have no use with this app as far as paying your bill or tracking your payments etc. I can't see really this app dies anything but give info you can get on google. Sorry
1 vote -
1 vote
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40363
When will our electric come back on.
1 vote -
New app is useless on iPhone
I am very disappointed with the new app. It is almost useless on an iPhone. The summary does not have any labels for counties or zip codes. There is no space for data lines in landscape mode. I suggest you revert to the old app until the problems are corrected.
1 vote -
No longer works
Update a dud. No longer works. Fix pls!
1 vote -
Power outage
Power out since 10:30 am. No info on app about restoration??
1 vote -
Outage Reporting
To make me log in or find my bill during an outage to report an outage is stupid. Just freaking geo-locate me with my phone. That’s what apps do. The lights are out... I just want to report that. Not dig around in the dark for a bill.
1 vote -
Stop tracking location
Instead, locate user on-demand when app is launched, then STOP tracking once they have "closed" the app. If you need to make it clean in the code, add an "exit" function. The app does not provide alerts, so there is no need to use this except when necessary anyway
1 vote -
3 votes
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app a waste. never any updates even after 24 plus hours. always says evaluting situation.
Get rid of app as it is wasting my time
1 vote -
Outage
I have had no power since last night. I have lost all the food in my refrigerator. I have tried to contact KU to no avail. I am fortunate that I am not dependent on oxygen.
1 vote
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