LGE-KU Mobile App

How can we improve our mobile app?

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  1. No longer works

    Update a dud. No longer works. Fix pls!

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  2. Outage Reporting

    To make me log in or find my bill during an outage to report an outage is stupid. Just freaking geo-locate me with my phone. That’s what apps do. The lights are out... I just want to report that. Not dig around in the dark for a bill.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  3. Outage boundaries

    At one time there was an option to show outage boundary, after an update that option was removed. I would like to see that option reinstated.

    2 votes
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why

    Why have a app for your phone if you can't go in and do anything?

    3 votes
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  5. Report outrages on the app

    It would be great for customers to be able to report outages and troubles through the app or a web portal by making mandatory fields (address,intersection) and reporting party phone # incase a call back was needed. This could also assist 911 call centers around the state in reporting the emergencies in a timely fashion.

    21 votes
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    11 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  6. Excellent

    One of better Apps available for the consumer!
    Thank you...

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Calling

    Call the number doesn't work.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need more reserve

    Web page, outage map, the app itself gets frozen when you need it the most. Seems like the servers or the web pages gets overwhelmed at the critical times. Outage map needs to be have more up to date info.

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change the weather part.

    Can you please change the app to where the weather on is not default? I don't like the weather part and don't like having to turn it off every time I want to see the outage map. There was nothing wrong with the app before.
    Thanks

    2 votes
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    2 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bill Pay and account

    It would be nice to be able to get out account information via the app as well as be able to pay it through the app.

    108 votes
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    33 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  12. LG&E APP

    Love the web site... Now give us an app for direct connection!!

    18 votes
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    3 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
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