LGE-KU Mobile App

  1. 4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Report outrages on the app

    It would be great for customers to be able to report outages and troubles through the app or a web portal by making mandatory fields (address,intersection) and reporting party phone # incase a call back was needed. This could also assist 911 call centers around the state in reporting the emergencies in a timely fashion.

    28 votes
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    14 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Excellent

    One of better Apps available for the consumer!
    Thank you...

    2 votes
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  5. Payments

    Have the app allow to pay bills and look at account. Of course you will have to have a log on page and a secure site for billing info. You can go to the KU page online and pay bills, an app to do this would be a lot easier. Thank you

    52 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Calling

    Call the number doesn't work.

    1 vote
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    0 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  8. billing section

    Pay your bill via app

    19 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. payment selection

    Maybe you can include a payment selection so you don't have to get onto a computer or phone

    18 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. 19 votes
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    6 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need more reserve

    Web page, outage map, the app itself gets frozen when you need it the most. Seems like the servers or the web pages gets overwhelmed at the critical times. Outage map needs to be have more up to date info.

    1 vote
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    1 comment  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change the weather part.

    Can you please change the app to where the weather on is not default? I don't like the weather part and don't like having to turn it off every time I want to see the outage map. There was nothing wrong with the app before.
    Thanks

    2 votes
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    2 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bill Pay and account

    It would be nice to be able to get out account information via the app as well as be able to pay it through the app.

    152 votes
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    45 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  14. LG&E APP

    Love the web site... Now give us an app for direct connection!!

    25 votes
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    5 comments  ·  iOS  ·  Flag idea as inappropriate…  ·  Admin →
  15. 6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Update is bad.

    Please revert to original app. Drop the weather info. Thanks.

    7 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Anonymous responded

    The weather data can be toggled off by useing the “wrench” icon at the top of the map.

  17. GPS remains on

    After closing app all the way GPS signal remains on, do not want the battery drain

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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LGE-KU Mobile App

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