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SMECO Mobile Apps

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How can we improve the SMECO Mobile Apps?

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18 results found

  1. It won’t work I’ve deleted it and reinstalled

    Fix it

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  2. Have it actually work!!!

    I’ve had to reset my password the last 3 or 4 times I’ve tried to log in even though I KNOW I have the right log in information. And of course, invariably, it tells me I’m trying to use an old password!!! It won’t let me update my email address and crashes at least twice every time I use it. And now it tells me I can’t make online payments and when I call the person I talk to can’t figure out why that is!! She said, “I see no reason on my end why it doesn’t work.” Whoever is…

    1 vote
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    0 comments  ·  Admin →
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  3. Update

    You should update the ap so we can continue to use it when the new operating system gets pushed.

    1 vote
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    0 comments  ·  iOS  ·  Admin →
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  4. Add Touch ID for IOS so that you don't have to input your account number every time you want to login.

    Add Touch ID so you don't have to input your account number every time you want to pay your bill.

    5 votes
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    0 comments  ·  iOS  ·  Admin →
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  5. Update app

    Please update the app. I keep getting notifications when I get on the app. It tells me it (the app) will not work with anymore iPhone updates unless the app itself is updated. Thanks.

    2 votes
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    0 comments  ·  iOS  ·  Admin →
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  6. If this app is not updated soon, it will no longer work for IOS

    Sad that the developer does not care.

    9 votes
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    0 comments  ·  iOS  ·  Admin →
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  7. The Android version doesn't run well under version 7.1.2 of the os.

    1 vote
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  8. Automatic Meter Read (AMR)

    Smeco is behind the time!
    They should have web access features to let costumer view there current, daily, weekly etc. power consumption. Also to receive alerts based various levels of usage.

    2 votes
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    0 comments  ·  iPhone  ·  Admin →
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  9. After updating iOS to version 10.1.1., I get the message that the app needs to be updated because it is slowing down the device

    Make the app more compatible with the latest OS updates

    16 votes
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    2 comments  ·  iOS  ·  Admin →
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  10. The app worked perfect..

    The pole transformer fuse blew. At 0850 on a Saturday morning I reported the outage using the app. I was able to see that the outage had been reported using the outage map function as well as the status of a crew being dispatched. By 1030 the crew had repaired the fuse and all was well. I live in a rural area in Calvert County so I am very pleased with an hour and a half response. No complaints here... other than the squirrel didn't make it :(

    1 vote
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    0 comments  ·  Android  ·  Admin →
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  11. This app worked perfectly! My power was restored within 30 min after reporting! Thank you smeco

    Thank you!

    1 vote
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    1 comment  ·  Admin →
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  12. 3014752796

    Want to see my full acct and details of usage, charge, kw used etc

    2 votes
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    1 comment  ·  Android  ·  Admin →
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  13. Reporting an outage

    While attempting to report an outage using your app it shoes an error. How about fixing the app.

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  14. Allowed me to sign up text messages when power is out

    1 vote
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    0 comments  ·  Android  ·  Admin →
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  15. Let you create an account instead of log in with a Smeco account number

    The app should let you create an account associated with your Smeco account number, so you don't need to know your account number each time you want to pay your bill. It should also save your log in/ Smeco account information, maybe even save a way to pay if you want to.

    22 votes
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    0 comments  ·  Android  ·  Admin →
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  16. Worst since upgrade

    I have been trying to pay my past due balance and this awful app won't let me choose the amount to be paid like it used to. What's the deal here this app is now less efficient. Can u fix that

    4 votes
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    0 comments  ·  iPhone  ·  Admin →
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  17. I don't see anywhere to log in to my account so I can view my bill or history.

    13 votes
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    under review  ·  1 comment  ·  Admin →
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  18. iPod

    This application does not work on iPod's.

    1 vote
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    1 comment  ·  iOS  ·  Admin →
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