Skip to content

How can we improve the GMP Mobile app?

← GMP Mobile App

Can't log in

Changed pw and it's still giving an error. States no internet connection. Internet is working fine.

20 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Martha shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    can't login, I get error messages such as... username and password don't match or no accounts linked to this username. I have confirmed my username and password and account numbers are all correct.

  • Jane commented  ·   ·  Report

    On iOS and can't log in. Help!

  • bernie commented  ·   ·  Report

    I still can't login on my android phone.

  • Tonia commented  ·   ·  Report

    We believe we have fixed this issue.

  • VTwidget commented  ·   ·  Report

    cannot log in on ipod.
    can log in on desktop cpu.
    what's the answer?
    thanks

  • ZHatfield commented  ·   ·  Report

    I think I worked out my issue... this app isn't for Green Mountain Energy in Tx, is it? That would explain why my credentials don't function, anyway.

  • Travis Parker commented  ·   ·  Report

    As previous posts mentioned, account was created and now can't log in. Was excited about this app because mobile pay is a huge benefit for me as a customer. Hopefully the app will be worked on and debugged.

    My Internet connection is fine, the user information was entered correctly, as was the password.

  • Anonymous commented  ·   ·  Report

    Couldn't login my account via this app. Besides, this app is fat.

  • Mike h. commented  ·   ·  Report

    The app doesn't recognize my account number. However, I entered it correctly.

GMP Mobile App: iPhone

Categories

Feedback and Knowledge Base

(thinking…)