Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. 80 votes
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    34 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Improvements

    You should allow customers to view the entire account & statement when paying the bill. Plus it does not update once paid, look into it! Thanks!

    49 votes
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    started  ·  11 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 40 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Thermostat Control from the App

    a no brainer; Pepco.....

    40 votes
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    40 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 39 votes
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    8 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Outage info/updates

    I'd love it if you were able to share more information about the cause of the outage with customers -- obviously only once you find out yourselves. But when you're sitting in the dark checking your phone for updates, any tiny new piece of information is golden, and the cause is always the foremost question on your mind.

    20 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Save password or set Touch ID

    I like the apps but I hate to enter my password every time I want to log in. Let me save my password as Touch ID or a check mark to save password in the phone.

    19 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 18 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. please allow customers to schedule payments when they are due.

    I want to schedule my payment for a later date. I accessed the PEPCO APP on 23 Dec 14 to pay a bill due on 07 Jan 15 but I could not find where to schedule the payment date. Is there a way to choose a later pay date?

    17 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Android

    Pepco web programmable thermostats should have an android version, so we can control them through our phones

    13 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. you should allow updating/change of one's account information

    you should allow changes/updates to one's account information like new phone # etc

    11 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. 10 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Program thermostat app

    Hi. I can't see all of the thermostat app on my iPhone 6. Is there a way to change the format
    Or view?

    10 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. 8 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. Size of Thermostat Screen

    Please reduce size or thermostat screen so that it can be fully seen on iPhone 6s. It use to be sized correctly.

    7 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. 7 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Anonymous responded

    Jason,

    We are not able to reproduce the app crashing just by zooming in and out. Could you answer these questions?

    1. What version of iOS in on your iPhone?
    2. Is your iPhone jailbroken?
    3. Is there anything else you are tapping on in the app while zooming?

    Thank you.

  18. 7 votes
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    under review  ·  0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. Thermostat Page Size

    When accessing the thermostat page it is too big to be seen on the screen.

    7 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. I can only use this app if I have wi fi

    Need to be able to use this when I don't have wi fi

    7 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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