Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. Size of Thermostat Screen

    Please reduce size or thermostat screen so that it can be fully seen on iPhone 6s. It use to be sized correctly.

    7 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Thermostat Page Size

    When accessing the thermostat page it is too big to be seen on the screen.

    7 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make it not crash whenever you try to open. It

    Umm, maybe make the app open without crashing so iPhone users can use it.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. POWER OUTAGE MAP NOT WORKING ON IPHONE APP

    Your iPhone outage map just spins when clicked on. It's been out for many days. Please FIX this link!

    It's ridiculous !!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Closes on payment

    The app crashes when i hit submit. Thought I did aomething wrong the forst time but I may have just double-paid my bill! Not happy.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cannot open the app. Cannot even delete it.

    Tell me how to open or delete the app.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update issue

    For months my account has not updated but I'm being charged late fees. Please update this app so I know what my bill actually is.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to save password and/or enable fingerprint on iOS

    The would avoid the hassle to enter password every time. Fingerprint adds more security.

    7 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Payment history / error message when processing payments

    Payment history / error message when processing payments

    1 vote
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crashes every time I go pay with credit card

    Without registering my acct. when I push submit button, crashes the app.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stop crashing when launching

    App is very useful but crashes every time it is launched.

    5 votes
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    5 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. 4 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Incorporate Touch ID at log-in

    Please include the ability to use Touch ID (on Touch ID compatible iPhones) for log-in, so we don't have to enter our password at every log-in.

    7 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Crowdsourcing.

    I was just disappointed because I tried to report a dangerously sagging line on the Jones Mill Road and I don't live here so I don't have an account number and therefore there was no way for the person on the other end of the phone to take my report.

    I think that the utility Company should have someway that crowdsourcing can report information to them without having it be associated with an account number it's hard to be a good citizen when there's no avenues to report things thanks for your attention.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes
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    3 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Account

    I don't understand why I have to enter an account number to log in. A password ok, but the actual account number? No. If someone has several accounts, the App should show all of them once they are logged on with a pin or by applying a thumb on the home button on the iPhone (Biometric ID). Serious guys, this App is pretty much behind the times. Please make it user friendly. Right now, it's NOT.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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