Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. 1 vote
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  2. Logout

    The app logs me out due to inactivity while I am actively programming thermostats.

    1 vote
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  3. 1 vote
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  4. make an icon to logout on home page.

    Logout should be easily located and no one should have to search for it. At the least, place it on home page.

    1 vote
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  5. Have energy saving options for people who don't have central air/heating.

    I live in an apartment where we have heating units. Each time my energy bill spikes, all I hear is set your thermostat on sixty something degrees, but I don't have one. I even turn off the heating unit at night and use a space heater in my bedroom all night with the hope of saving energy. There certainly must be a way, I mean, you guys don't only provide energy to people with thermostat.

    1 vote
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  6. be able to pull up your Bill with going in the Building or be able to show a history of your Billing

    go into the DC Energy office, pull up pepco app, pull up my account and show the representative thats working with You your Bill ,like the same one you all mail out every month

    1 vote
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  7. 2 votes
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  8. 1 vote
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  9. Face ID

    Why take out the Face ID for login ?

    9 votes
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  10. 1 vote
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  11. Almost useless

    It’s about paying your bill not for setting the thermostat. What a joke. Signs you out after what seems only seconds.

    1 vote
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  12. Payment History Screen

    Please provide a Payment History screen so we may review date paid, amount paid and date posted/processed by PEPCO. Please I include search capabilities by date, date range, amount.

    1 vote
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  13. 1 vote
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  14. Updates posted on App

    When you post an update on the app you should note the time the update was posted. For example, right now in my updates I have two updates that say restoration will occur at 11:00, and one that says 1:00. I have no idea which was posted most recently, the one at the top of the list or the one at the bottom.

    1 vote
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  15. 1 vote
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  16. 1 vote
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  17. 1 vote
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  18. Notifications / Alerts

    Add bill reminder / payment due

    1 vote
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  19. show current balance even with pending payment.

    when I make a payment it doesn't show the remaining balance with the pending amount paid

    1 vote
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  20. 1 vote
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