Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. High ass bill

    I feel that I’m paying way to damn much for electric and something needs to be done.

    1 vote
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  2. Power usage

    Please graph monthly usage, in addition to or instead of the graph compare this month to last years same month.

    Thank you

    1 vote
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  3. 1 vote
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  4. Can’t connect to thermostat

    My app always says “ [missing "en-PHI.auth_error" translation]” when I try and connect to my thermostat. It had never worked. Fix this, please!

    1 vote
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  5. Program Thermostat not working

    When I select Program Thermostat it stays blank. It doesn’t los anymore despite my thermostat being online and functioning as normal.

    1 vote
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  6. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. Thermostat Programming is Broken

    [Missing “en-PHI.error_validate” translation] is all I see. Please fix.

    Thank you.

    1 vote
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  8. Program thermostat

    Make it work

    1 vote
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  9. 1 vote
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  10. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. save payment and add auto pay

    save account number or routing number, and have auto pay, since your app has no notification of payment due

    1 vote
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  12. 1 vote
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  13. 1 vote
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  14. Automatically signed out when reading things in the app

    I got logged out every two minutes or so while reading the energy saving tips. There’s a lot of clicking on that page so it seems like the automatic sign out isn’t aware that I’m interacting with the app.

    1 vote
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  15. 1 vote
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  16. Make app compatible with voiceover

    To enter your account and password using voiceover for iOS the keyboard does not come up so cannot go into my account however to get into this forum the keyboard came up when I hit the on the edit field so it’s obviously a error in programming

    1 vote
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  17. 1 vote
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  18. PASSWORD FIELD TOO SHORT!

    My password length is one character too long for the allotted length within the app. I cannot sign into my account via the app due to this.

    Please add more characters so that people with longer account passwords can use the app.

    Thanks!

    1 vote
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  19. Face ID

    Why take out the Face ID for login ?

    6 votes
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  20. Check Outage Status

    It would be great if the page to check outage status would actually allow you to use it without logging in. The phone number won't allow you to actually enter a 10 digit number or 11 digit account number.

    1 vote
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