Pepco Self Service Apps

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  1. 1 vote
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  2. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Logout

    The app logs me out due to inactivity while I am actively programming thermostats.

    1 vote
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  4. Updates posted on App

    When you post an update on the app you should note the time the update was posted. For example, right now in my updates I have two updates that say restoration will occur at 11:00, and one that says 1:00. I have no idea which was posted most recently, the one at the top of the list or the one at the bottom.

    1 vote
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  5. 1 vote
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  6. Cannot get account if you have paper billing.

    If one has and prefers paper bills, one cannot get an online account since it cancels paper billing.

    1 vote
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  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. PASSWORD FIELD TOO SHORT!

    My password length is one character too long for the allotted length within the app. I cannot sign into my account via the app due to this.

    Please add more characters so that people with longer account passwords can use the app.

    Thanks!

    1 vote
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  12. 1 vote
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  13. 1 vote
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  14. The app and eBill should WORK !

    App only allows me to see bill - not pay it or get details or get any help outside of calling. I set up electronic payment but can’t access account and received no email or bill or notice. Can’t do anything —- this is 100% unacceptable.

    1 vote
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  15. 1 vote
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  16. QA team needs to fix this!

    I am a QA engineer and found this problem.


    • When you have a credit on the account, it should show as - (negative) to indicate credit. On the App, that works, but on the main website, it shows that you owe, please fix the issue asap. Thanks!

    Ali

    1 vote
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  17. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automatic Bill Pay

    I would like to be able to set up automatic bill pay from the app

    1 vote
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  19. Previous Payment Method

    I would like the option to remove a previously used payment method from your system. I deleted the app and installed it again, and I found that my bank info had been stored.

    1 vote
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  20. 1 vote
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