Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. Thermostat Page Size

    When accessing the thermostat page it is too big to be seen on the screen.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. I can only use this app if I have wi fi

    Need to be able to use this when I don't have wi fi

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Incorporate Touch ID at log-in

    Please include the ability to use Touch ID (on Touch ID compatible iPhones) for log-in, so we don't have to enter our password at every log-in.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. Saved payment method accessibility

    I would love the ability to make a payment through the app using a saved payment method from my account. Currently if I choose to make a payment through the app, I have to re-enter my bank account info but it I do it through the web portal, it has my saved method of payment. It would be nice to have that in the app.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Stop crashing when launching

    App is very useful but crashes every time it is launched.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. App does not work/allow you to log in

    Every time I log in I get this message

    Error
    There was an error signing in. Please try again.

    Please try submitting your request again or contact us at 1-877-737-2662 to report or get information about your power outage.

    Also app does not update balance after its paid!

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can’t pay bill

    The app is not accepting my bank routing number, which I have checked multiple times and know is correct. It is also not accepting my debit card info, despite my knowing that that is also correct. I am unable to pay my bill at this time via the app. Do you have any suggestions?

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  14. Current Usage/Billing Information

    I would like to know my estimated bill according to current usage. Please add this capability to the app.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  15. Daily history

    Would like to see a longer period for daily history. Landscape mode could easily show a month. Thank you.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. The app doesn’t work on iPhone XS MAX

    The app hasn’t been working on the iPhone 10 X MAX since day one. It immediately exist as soon as I log in! Omg? Where is your QAs? Does anyone work in the company? This is a show blocker, I can’t use the app for a month now! What a mess!

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Full year comparison

    Please provide more than one month to compare cost and consumption. A full year would be good.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Pepco Self Service Apps

Categories

Feedback and Knowledge Base