Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

How can we improve the customer self service Apps?

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  1. Android

    Pepco web programmable thermostats should have an android version, so we can control them through our phones

    13 votes
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      2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
    • 8 votes
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        1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
      • having problems with your ipad app

        Having trouble with your app

        3 votes
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          1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
        • rework this app from the ground up.

          rework this application from the ground up. with the sort of outrageous electric bills our little one bedroom apartment generates, i'd like an app that works, first and foremost. i cannot view my bills, i get error messages left and right, and frankly, this dampens what trust i have vested in this app, what with handling my payments vis-a-vis our checking account. i'm using a samsung galaxy j7, am oem model without six dozen irrelevant things in the background. it has the latest iteration of android 6 installed. i can't be the only one baffled by the lack of a…

          3 votes
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            0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
          • app is web centric

            During the recent hurricane I lost cable (web) but still had cell however this. App was useless because it looked for a web connetion

            3 votes
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              planned  ·  0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
            • needs ability to control online thermostat while away from home! !!!!!

              needs ability to control online thermostat while away from home using the android app! !!

              3 votes
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                0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
              • 3 votes
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                  0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                  • 2 votes
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                      0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                    • 2 votes
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                        0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2 votes
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                          0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                        • can't add account

                          Impossible to add my account to the app, even though I have all the correct information.
                          I want the old app back until this is fixed!

                          2 votes
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                            0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                          • This app sucks. I've been in an outage for almost an hour and the app says I'm not. Fix this crap!

                            The app says I'm not in an outage, but I have been for almost an hour even though I have reported it several times on the app and once by phone. My idea? Fix it!

                            1 vote
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                              0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                            • allow users to add more than one account

                              If a xustomer moves from one place to another users should be able to delete and old account and add new one without have to create new user and password

                              1 vote
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                                0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                                      • program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

                                        program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

                                        1 vote
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                                          0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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