Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. Thermosthat

    Idont see my thermosthat

    1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  2. Payment history

    The app doesn’t show a payment that’s already logged by my credit card company or history of successful payments in general or pending payments. Also the balance shows as high because the payment was made..

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. Payment

    It’s deleted my bank now I can’t even add it back or use my debit card. Usaa in my bank I’m trying to pay.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop giving me error messages

    This app constantly gives me error messages. I had this problem with the website also. Please get better infrastructure/software/security/sysadmins/networks/debuggers/WHATEVER you need to run an actually-functioning secure website and app. Listen to your IT team when they tell you they need something/can’t use your existing protocols.

    1 vote
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  7. 1 vote
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  8. Program Thermostat not working

    When I select Program Thermostat it stays blank. It doesn’t los anymore despite my thermostat being online and functioning as normal.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix the programmable thermostat feature. I have not been able to control my thermostat remotely for about a month.

    The feature wasn't much to write home about before, especially considering apps like Nest, but at least it occassionally worked.

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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Power usage

    Please graph monthly usage, in addition to or instead of the graph compare this month to last years same month.

    Thank you

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scale to screen

    When I try to pull up my thermostat in the app, the page doesn't scale to my phone screen. Nor does it allow me to scroll. So while I can access some of these features, I can't select or access everything making it partially useless. Please fix!

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  13. 1 vote
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  14. The app is crashing constantly when zooming into an area

    Also show the outages of other providers. Would be informational and people could compare the outages

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  15. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. FaceID support

    Hi, would be nice to integrate FaceID support since newer iPhones no longer have the TouchID/fingerprint scanner. Thanks.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Have energy saving options for people who don't have central air/heating.

    I live in an apartment where we have heating units. Each time my energy bill spikes, all I hear is set your thermostat on sixty something degrees, but I don't have one. I even turn off the heating unit at night and use a space heater in my bedroom all night with the hope of saving energy. There certainly must be a way, I mean, you guys don't only provide energy to people with thermostat.

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  19. 1 vote
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  20. sign out

    The only place where I have seen a way to sign out of this APP is at the bottom of the thread stream of comments. Can you add an option on the opening screen for users to log out rather than just closing the APP?

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