Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have a way to schedule someone to come out to check the thermostat. It will save time and energy on the phone.

    I would like to be able to do a online schedule for a tech to come and check on the thermostat.

    1 vote
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  3. Trucks were on my street ...left and still without power

    My immediate neighborhood list power at @5:30 today.
    Trucks were here @8pm.
    Most houses back on, but trucks left and I am still without power.
    I have a generator, so have some lights, etc.
    did Pepco crew see lights and not check my transformer?

    Now I am told 1 am restoration.
    Crew was here, but left without doing full job....
    Similar outrage about 10 days ago.

    1 vote
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  4. High ass bill

    I feel that I’m paying way to damn much for electric and something needs to be done.

    1 vote
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  5. 1 vote
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  6. 1 vote
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  7. 1 vote
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  8. Allow people to send you an email via the app

    I just received a scam call saying my electric was going to be cut off if I did not pay the bill immediately. They wanted to give me a # to call to pay the bill. The number they called from came up as Pepco’s number. My account is up to date.

    1 vote
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  9. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. Delet

    Can’t delete a old home or apartment from my account I don’t live there no more and I can’t add my new house on

    1 vote
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  11. 1 vote
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  12. 1 vote
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  13. 1 vote
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  14. fix thermostat program time pulldown

    currently have to tap dozens of times to get the time to change when programming it!

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. I wish the pepco self service app could be moved to my phone's sd card to free up memory on my phone.

    Use the app to sd feature of newer versions of android to allow the application to be deployed on the phone's sd card thereby freeing up the phone's internal memory for other things

    1 vote
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  16. APP constantly crashes

    Pepco app constantly crashes upon opening and going to pay my bill. Everyone I use the app I have to delete and reinstall the app! This needs to be improved !

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Program thermostat

    When I log in online, you give me this message. You could help me to solve this problem? Thanks

    Error - Single Sign-On
    Unexpected Runtime Authn Adapter Integration Problem.
    Please contact your system administrator for assistance regarding this error.
    Adapter: oam0

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. App registration fail

    Would not accept any of several usernames tried. Poor usability: to correct first field (username), app jumps to bottom for pop up keypad input. That makes the input impossible to see until after: user has to scroll up to see input field, which disappears again when typing. iPhone 7 iOS 11.2.1

    1 vote
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  19. make an icon to logout on home page.

    Logout should be easily located and no one should have to search for it. At the least, place it on home page.

    1 vote
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  20. show current balance even with pending payment.

    when I make a payment it doesn't show the remaining balance with the pending amount paid

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