Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. POWER OUTAGE MAP NOT WORKING ON IPHONE APP

    Your iPhone outage map just spins when clicked on. It's been out for many days. Please FIX this link!

    It's ridiculous !!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Test

    Testing app

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  3. Use stormpins.com app which ties into police fire and national weather service. Also doesn't require account numbers

    Use stormpins.com app which ties into police fire and national weather service. Also doesn't require account numbers

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. Almost useless

    It’s about paying your bill not for setting the thermostat. What a joke. Signs you out after what seems only seconds.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update payments

    Allow app to show all past/recent payments. Also allow app to update bill amount once payment is posted. I paid last week but it doesn’t show in app.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Axis

    The y axis under the hourly usage chart should be kW not kWh. If it's truly kWh it would be a cumulative value vs time with slopes varying with power

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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. App crashes when you zoom in on the map

    App crashes when you zoom in on the map

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  10. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Terrible service

    No updates on the current outage. Nothing.

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  12. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update for IOS10?

    The programmable thermostat used to work on the app. After updating to IOS10 it no longer shows the entire screen and there is no ability to scroll.

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  14. Great app, but...

    You should have an automatic login page, saving password so it's a one-click. I check my energy use everyday, so it's a little more work to enter my password each time. Possible to have a saved password feature?

    Thank you.

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  15. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. iOS 11.4.1 App crashes on "Save to Photos"

    When I try to use the "Save" button on my payment receipt with "Save to photos," the app crashes. I'm running iOS 11.4.1 on an iPhone 8 Plus.

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  17. Termostate

    Difficult to understand, difficult to set it up automatically for both cold an heat. One or the other. Maybe a guide will be a good idea.

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  18. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  19. Didn't force close whenever launched since the ios 10 release!

    Update it so it is optimized for IOS 10, and sign in information can be stored.

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  20. Wifi setting

    How do you change the wifi setting when your router or provider is changed?

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