Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. 1 vote
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  2. LOG OUT?

    Maybe I missed it, but after logging in a "LOG OUT" option would be nice.

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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Outage Map not Matching Outage Data

    The Pepco outage currently shows 11 reports of an outage in my area. The outage data for "My Outage" states 300+ people who have reported outages for my area, zip code 20016, near MacArthur and Arizona.

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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. 1 vote
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  7. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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  9. 1 vote
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  10. Don’t round the energy use numbers!

    I’m trying to track my daily energy usage, but rounding the data to 1 kWh makes it useless for my purposes (I have Solar and follow production) - via the website and download data it is to 0.01 kWh. The app numbers are also not up to date and Change for some reason! Please fix!

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  11. Can control my thermostat thru the app.

    Can control my thermostat thru the app since April 9,2019 ..... the thermostat app said OOPS can not find.

    Can someone tell me what’s going on???

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Push Notifications

    Add push notifications that confirm receipt of payment, or payment due date reminders.

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  13. 1 vote
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  14. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bill Pmt Issue

    Every time I make a payment and I choose to SAVE the Confirmation & Pmt details I get booted out of the system. Then it go back in to see if pmt was made and it shows that it wasn't.

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  16. App 100% failure

    Can’t access account, never received any electronic bill or message, I can login but no information available except bill amount - but can’t pay it, see details or so anything. Insanely frustrating. I set everything up and it worked last month - after several precious tries. This is not acceptable! You can’t put customers on election payment and not have it work.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Removing accounts

    I would like to be able to remove an old address from my home page.

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  19. Thermostat Programming is Broken

    [Missing “en-PHI.error_validate” translation] is all I see. Please fix.

    Thank you.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. programmable thermostat option stopped working

    It says “unexpected runtime authentication adapter integration problem”

    Please fix it

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