Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. Account sometimes doesn’t show up

    I have been using the app for about a week. I added my account to the app. It sometimes shows up once I signed in and sometimes doesn’t. I don’t know how to make it stay. Please fix this problem!

    2 votes
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  2. 2 votes
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  3. 2 votes
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  4. 2 votes
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  5. 2 votes
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  6. 2 votes
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  7. 2 votes
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  8. 2 votes
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  9. Alert settings

    Please develop this feature

    2 votes
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  10. save payment and add auto pay

    save account number or routing number, and have auto pay, since your app has no notification of payment due

    2 votes
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  11. Update email address on the app

    Can you provide an option to update email address on the app please

    2 votes
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  12. 2 votes
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  13. 2 votes
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  14. 2 votes
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  15. Payment History Screen

    Please provide a Payment History screen so we may review date paid, amount paid and date posted/processed by PEPCO. Please I include search capabilities by date, date range, amount.

    2 votes
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  16. 2 votes
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  17. Automatically set thermostat to away mode

    Automatically set thermostat to away mode based on users iPhone location. Kinda like nest

    2 votes
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  18. Make it not crash whenever you try to open. It

    Umm, maybe make the app open without crashing so iPhone users can use it.

    2 votes
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  19. Fix the usage comparison chart.

    I am a residential time of use rate customer. Usage displayed for this month shows total kWh, however the prior year only displays peak kWh. This is a useless comparison.

    2 votes
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  20. Provide more accurate information on power restoration information. The number of houses still without power in my zip code is incorrect.

    Provide more accurate information on power restoration information. The number of houses still without power in my zip code is incorrect. If there are less than 1,000 houses without power in a certain zip code(s), updates should be broken down by street not just zip code. In addition, updates should be more frequent.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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