Pepco Self Service Apps

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  1. 1 vote
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  2. App Crash

    I have updated my iOS but every time I try to access my account on the app it crashes. I have redownloaded the app twice to no avail... It would be nice to have a functioning app.

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  3. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automatically signed out when reading things in the app

    I got logged out every two minutes or so while reading the energy saving tips. There’s a lot of clicking on that page so it seems like the automatic sign out isn’t aware that I’m interacting with the app.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. AutoPay

    Please provide account autopay on the mobile app

    1 vote
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  6. 1 vote
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  7. 1 vote
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  8. Make the app work

    Last 2 times we had an outage the app didn’t work. Not all that helpful if it won’t take phone number or even the account number.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix the TouchID bug

    By enabling the Touch ID the app crashes continuously and the only way that I could fix it was to uninstall and reinstall the app.
    Needs to be fixed.

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  10. 1 vote
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  11. 1 vote
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  12. iPhone update issue

    Since the latest update, the programmable thermostat page does not load properly. It's larger than the screen display and you cannot scroll to the right to see more info. Please review and correct. It makes it impossible to use to programmable thermostat on the app.

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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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  14. Synchronize account data across devices

    Payments scheduled/made online should be reflected in the mobile app. I made a payment online today, but it does not appear when accessing the mobile app.

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  15. 1 vote
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  16. 1 vote
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Thermostat control to turn on HVAC fan

    The app works we'll for turning on and off and creating a schedule. Would like to be blue to turn the fan from AUTO to On to circulate air.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. Too many clicks to change the temperature

    Too many clicks delays and wait to get to the temperature controls
    This Poor user experience can easily be fixed

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please help me

    Please stop the service for my residential unit (Account number:50011171167) because I am out of country since December 2017
    Thank you

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