Pepco Self Service Apps

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  1. Bill does not appear until after it is overdue

    Bill does not appear until after it is overdue

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  2. 1 vote
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  3. Keep user logged in thermostat controls for longer, it's tedious to have to log in just to change thermostat.

    Use an algorithm to not log user out of thermostat controls unless they don't use the app for say 4 days. Maybe track the device used and require the password when using a new device.

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  4. 1 vote
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  5. show up to date bill information

    I can only see my last month's bill and old bills from last year not even month before last bil.

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  6. 1 vote
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  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. 1 vote
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  12. program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

    program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

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  13. 1 vote
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  14. new paperless bill alerts

    since going paperless, I cant tell when I receive a new bill, except I check this app. can we get notifications and perhaps reminders before due dates?

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  15. Ability to 'edit' outage report

    To say yes, I want to be contacted or no I no longer want to be contacted. Or to provide more details about the outage.

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  16. Update issue

    For months my account has not updated but I'm being charged late fees. Please update this app so I know what my bill actually is.

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  17. 1 vote
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  18. Make app compatible with voiceover

    To enter your account and password using voiceover for iOS the keyboard does not come up so cannot go into my account however to get into this forum the keyboard came up when I hit the on the edit field so it’s obviously a error in programming

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  19. Username character limits

    I can’t login because the username field won’t allow the amount of characters that my email address (username) needs to login. Please assist.

    1 vote
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  20. tranfer old account balance credit to new account balance

    take old account balance credit and apply to new account. moved from one house to another

    1 vote
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