Pepco Self Service Apps

Welcome to the Pepco Self Service Apps user feedback forum.

  1. 1 vote
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  2. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

    program thermostat doesnt work (sometime blank other times gives single sign in error)... customer service can't help- what next?

    1 vote
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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  5. new paperless bill alerts

    since going paperless, I cant tell when I receive a new bill, except I check this app. can we get notifications and perhaps reminders before due dates?

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to 'edit' outage report

    To say yes, I want to be contacted or no I no longer want to be contacted. Or to provide more details about the outage.

    1 vote
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  7. Update issue

    For months my account has not updated but I'm being charged late fees. Please update this app so I know what my bill actually is.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make app compatible with voiceover

    To enter your account and password using voiceover for iOS the keyboard does not come up so cannot go into my account however to get into this forum the keyboard came up when I hit the on the edit field so it’s obviously a error in programming

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. Username character limits

    I can’t login because the username field won’t allow the amount of characters that my email address (username) needs to login. Please assist.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. tranfer old account balance credit to new account balance

    take old account balance credit and apply to new account. moved from one house to another

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. Thermosthat

    Idont see my thermosthat

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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. Payment

    It’s deleted my bank now I can’t even add it back or use my debit card. Usaa in my bank I’m trying to pay.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop giving me error messages

    This app constantly gives me error messages. I had this problem with the website also. Please get better infrastructure/software/security/sysadmins/networks/debuggers/WHATEVER you need to run an actually-functioning secure website and app. Listen to your IT team when they tell you they need something/can’t use your existing protocols.

    1 vote
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  17. 1 vote
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  18. Program Thermostat not working

    When I select Program Thermostat it stays blank. It doesn’t los anymore despite my thermostat being online and functioning as normal.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. Face ID login

    Can you please add Face ID login,
    It’s time consuming to have to put in my password every time I want to program the thermostat

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  20. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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