Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Let someone answer the telephone who knows what they are talking about instead of blaming the back office as an excuse

    I keep getting my checking account rejected as an invalid account, but yet they talk my debt card from the same account so they can charge a fee. customer service says I must have entered the wrong number which, it will not let me fix because back office has it locked and declined to unlock. I pay all my bills with this checking account and the only problem is with AC ELECTRIC, amazing.

    1 vote
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  2. Make the buttons in the app work. They never have on multiple android and iOS devices I've used in the past year and they have never worked.

    Just fix the damn buttons, seriously. You obviously did not look at the multiple posts about this since well before this one.

    1 vote
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  3. 1 vote
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  4. can't update my app

    the app is telling me to update to meet version, but then no icon or direction to update app. tried going under settings, tried going to the apps list, np update icon

    1 vote
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  5. 1 vote
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  6. 1 vote
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  7. 1 vote
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  8. been trying to pay my bill for days the app will not accept my money server error come back later. I would like to be able to pay my Bill .

    app needs update constantly server error I cannot pay my bill it will be late .
    I do not pay late however I can't seem to pay you.
    seems to happen very very often anyway of updating this application

    1 vote
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  9. Show AC Electric's supply rates so we can easily comparison shop

    I want to easily compare your rates with other companies. My energy is supplied by another company but every month I am left wondering if I'm getting the best rate. It would be nice to just open the app and find this information even without logging in.

    1 vote
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  10. 1 vote
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  11. 1 vote
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  12. 1 vote
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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. make it easier to find the logout button on the mobil app.

    have had the logout problem each month.
    please make it readily available.

    1 vote
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  17. 1 vote
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  18. 1 vote
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  19. 1 vote
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  20. 1 vote
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