Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. Show AC Electric's supply rates so we can easily comparison shop

    I want to easily compare your rates with other companies. My energy is supplied by another company but every month I am left wondering if I'm getting the best rate. It would be nice to just open the app and find this information even without logging in.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  2. cannot change username for logging in.

    I want to change username

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  3. allows me to add my actual meter reading when the estimate is wrong

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  4. app is always having an error when I try to log in.. very annoying

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  5. Every time I open the app I have to enter the acct number to see my bill the only acct that visible is a closed acct.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  6. I am unable to view bill since jan 2018 and wasnt getting them in the mail either

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  7. Fix the map on outages, where it says hires Ave in fairton it should say Hawthorne Ave. It's off of finlaw Ave. Thanks

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  8. current status for outages not accurate at all. be honest!

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  9. maybe add a career link

    if Pepco or excelon or just the Atlantic City electric side need jobs filled might be a good way to attract future employees

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  10. Stop sending alerts saying our power is back on when it's not. We're the ones freezing our asses off for over 26hrs now, so we should know.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  11. Allow fingerprint log in

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  12. allowed more alert options other than just outage.

    options more like what South Jersey Gas has. (billing reminders, when payments prices, etc.)

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  13. I can never log out without some difficulty and I can't view my bill. go back to the old system this one sucks.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  14. Fix contact page for Android. wouldnot dial either contact number from App.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  15. Can't do anything with the app since I moved. Every option I try to select either does nothing or gives an error message.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  16. FIX THE UTILITIES SO THE POWER DOESN'T GO OUT EVERY TIME THE WIND BLOWS HARD.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  17. Food spoilage from power outage

    Atlantic City Electric should be responsible for all food spoilage due to power failures. We pay dearly for electrical power so we do not incur needless charges, especially for perishable foods and medical issues associated with air and heat.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  18. Allow change to email address

    I have a new email address. Apparently, I have to call to change it. It's where I receive ebills!

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  19. cannot view my Bill on the app

    app not working

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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