Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. 74 votes
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      2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
    • Change thermostat settings

      Not sure if this will be available through the phone app but I just signed into my account online on and I can adjust the heat from my computer. Will that feature be available on the iPhone app.

      12 votes
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        2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
      • Add Budget Billing Option

        Would love to enroll but no option on app

        12 votes
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          1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
        • 12 votes
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            8 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
          • I wish the app worked

            I wish I could get in to my account using the app or the Internet. Wish I could get someone to help me but 5 emails later and 6 month I can't access my account or get paper bills instead. How about some customer service Atlantic city electric.

            11 votes
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              1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
            • Billing

              My acct isn't overdue as posted, and the payment amount is wrong. This is why I deleted the app the 1st time. Ugh!!

              6 votes
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                3 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
              • Save password

                Allowed us to stay logged in. It's so irritating to have to enter the password every single time!!!

                6 votes
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                  1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Touch ID

                  Add Touch ID for login and allow to save payment information. It's a bit annoying to have to enter my bank account number every time I make a payment.

                  5 votes
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                    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                  • How to remove an account

                    For some reason it gave me an error message saying I needed to add my account. I added it, then I realized it was there. So now I have it listed twice. How do I remove the extra one? I didn't see any feature to do an edit to remove it.

                    5 votes
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                      2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                    • Changing password on app

                      Got an email with my temp password but was never prompted to change my temp password on the app! Where and how would I do this? I only use the app not the actual website. I signed in and out about 6 times with the same temp password!

                      4 votes
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                        0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                      • Return of deposit

                        When does one receiver their deposit back? I still have not received mine.

                        3 votes
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                          0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                          • Future/postdate payments

                            The app should allow users to postdate future payments and/or setup recurring payments

                            3 votes
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                              0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                              • Were correct and updated

                                The app still states I have an outage and no crews assigned. I have had power over 24 hours now.

                                2 votes
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                                  0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                • Feedback

                                  You should have a spot ... in this app... where you can upload a picture so you can see a problem or potentially problem !! For instance my daughter came up with this idea ... her neighbor has a tree that is on the wrong side of the power lines due to snow pushing it down and now that it melted it came back up on the wrong side and is now pushing up on the lines ... a picture would show you this is a potential problem for power on the street .. she called in this tree issue…

                                  2 votes
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                                    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Autopay

                                    Please set up an autopay option...!

                                    2 votes
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                                      0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                    • When is the next update? No improvements since July 2012???

                                      When is the next update? No improvements since July 2012???

                                      2 votes
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                                        0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 2 votes
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                                          0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
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                                            0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Atlantic City Electric Self Service Apps

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