Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Feedback

    You should have a spot ... in this app... where you can upload a picture so you can see a problem or potentially problem !! For instance my daughter came up with this idea ... her neighbor has a tree that is on the wrong side of the power lines due to snow pushing it down and now that it melted it came back up on the wrong side and is now pushing up on the lines ... a picture would show you this is a potential problem for power on the street .. she called in this tree issue…

    2 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Payments

    There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. wont take my routing number

    wont take my routing number still. cant pay my bill

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. When is the next update? No improvements since July 2012???

    When is the next update? No improvements since July 2012???

    2 votes
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  5. 2 votes
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  6. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Thank you!

    Didn't know where to post it, but thank you for getting our power back after the storm.

    2 votes
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  8. Show pending payments

    I posted a payment to my account and received a confirmation number 3 days ago, but today it is showing overdue. Tried to find pending payments with no luck, so I paid it again :(

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. The font is blocking the icons in the app

    Please fix the gui in the app so the font like paperless billing isn’t blocking the envelope.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. AUTO PAY?

    How can I have an overdue bill when I signed up for autopay? I just moved here a couple months ago and set up autopay on everything. Your bill is the only one I have trouble with. PSE&G never worked like this. Don’t you want to get paid?
    Jacqueline Garatva

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can’t see outages anymore.

    I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
    When I click on see outages there’s a blurb that pops up across the screen.

    Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Password resetting

    I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Address change

    Allow the user to update mailing address on the app.

    1 vote
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  18. How do we update the app???

    How do we update the app???

    1 vote
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  19. 1 vote
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  20. 12/29/17 login isn’t working

    Login credentials are not being accepted by iOS app version 4.2.

    Same credentials work fine on PC and mobile browsers. Please fix.

    1 vote
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Atlantic City Electric Self Service Apps

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