Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Payments

    There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

    2 votes
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  2. Autopay

    Please set up an autopay option...!

    2 votes
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  3. wont take my routing number

    wont take my routing number still. cant pay my bill

    2 votes
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  4. When is the next update? No improvements since July 2012???

    When is the next update? No improvements since July 2012???

    2 votes
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  5. 2 votes
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  6. 2 votes
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  7. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
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  8. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
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  9. The font is blocking the icons in the app

    Please fix the gui in the app so the font like paperless billing isn’t blocking the envelope.

    1 vote
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  10. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
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  11. AUTO PAY?

    How can I have an overdue bill when I signed up for autopay? I just moved here a couple months ago and set up autopay on everything. Your bill is the only one I have trouble with. PSE&G never worked like this. Don’t you want to get paid?
    Jacqueline Garatva

    1 vote
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  12. Can’t see outages anymore.

    I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
    When I click on see outages there’s a blurb that pops up across the screen.

    Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

    1 vote
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  13. Password resetting

    I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

    1 vote
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  14. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
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  15. How do we update the app???

    How do we update the app???

    1 vote
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  16. 1 vote
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  17. 12/29/17 login isn’t working

    Login credentials are not being accepted by iOS app version 4.2.

    Same credentials work fine on PC and mobile browsers. Please fix.

    1 vote
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  18. Feature Request: Account Management

    Issue:
    I can not remove an old inactive account. I also have to re-add my current active account every month in order to use the app to pay my bill. Every month the active current account is missing so I have to manually add it back in but my old inactive account is present every month which I cannot remove. This feature will make it easier for customers to pay their bills.

    1 vote
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  19. Real Time Balance

    Show Real Time Balance after payment using this App.

    1 vote
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  20. 1 vote
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