Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Here we go again

    It seems like whenever it rains our neighborhood blacks out

    My sisters Family lives on the other side of Mullica hill and never seems to lose power

    Can’t you people fix our MULLICA farms connection

    It’s been years of the same inconveniences

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  2. Change auto pay

    I would like for the app to allow me to change my automatic payment settings.

    1 vote
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  3. The outage page won’t send

    I’ve tried several times to report an outage of “light cycles on/off”
    As I try to continue after checking that I’ve reported it in the right format, it tells Me “error”
    The “light cycles on/off” outage is at
    104 N Bryant Ave. Ventnor, NJ 08406 USA
    I live on Bryant Ave.
    Thank You for Your service.

    1 vote
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  4. Negative bill amount

    Need better instructions on how to create account when amount on Bill is negative. (Solar user)

    Called customer support and received ambiguous instructions. Parentheses, trailing negative, leading negative.

    Finally worked and now two account show. Needs better testing.

    1 vote
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  5. Payment

    Allow Apple pay

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  6. 1 vote
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  7. Payments

    Speed pay is a joke!!! You immediately take my money but don’t post that money to the account for several days?!? You can even set up future payments anymore and you can’t view payment history!!! Fabulous app!!! Sooooo convenient!!!

    1 vote
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  8. App needs update

    The app keeps on crashing when you try to sign in and says on able to sign in please update thank you

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  9. 1 vote
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  10. Thank you!

    Didn't know where to post it, but thank you for getting our power back after the storm.

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  11. Login

    I never had a problem before with the app and now I can’t login with password or Touch ID . I’m want to pay my bill

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  12. Payment

    Add Applepay

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  13. Old address removal

    It would be great if there was a capability to remove a previous address off my account. It’s now been two years.

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  14. Had a way to remove the power outage when it was a tripped breaker

    Had a way to remove the outage when it was fixed by resetting the breaker.

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  15. 1 vote
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  16. 1 vote
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  17. App is not working right

    I tried downloading app so I could keep track and it says account number wrong an or the phone and zip combination is wrong.

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  18. Allowed you to enter a 16 character password

    You’re online website allows 16 character password but your app only goes to 15?

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  19. 1 vote
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  20. Accuracy

    Every time I check my outage status the info changes. It's been doing this for SIX DAYS; the amount of time I have been without power. It would be awesome if the info was accurate and I could count ACE for realtime ACCURATE updates as promised.

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