Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Untrue App

    Why have a public app if your not going to give Accurate and truthful information???

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Trees

    So there are trees outside of my house that have limbs hanging close to wires....how does that work...can the electric company come out to cut

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Light outage - going on a month out

    When we have reported a street light out over a month ago, it would be great if your spiffy little map, which currently only shows that the outage was reported were to additionally show 1) the date the outage was reported AND 2) the date it will be fixed. That way you and we can judge just how fast or slow (as the case may be) your response has been.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Address change

    Allow the user to update mailing address on the app.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pending payment

    It would be nice to see history of payments, pending payments and any other account activity

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Remove old address

    Can you
    Please remove or instruct me how to remove 183 40th st brigantine NJ 08203 FROM MY APP?

    If easier please call 856-649-8254

    Joseph O’Connell
    Joeeyo@gmail.com

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. Fuck yall

    And idea dont come to the same street six times and not fix the issue then keep changing the date and time its supposed to be on don’t dispatch a crew yesterday at 4 then today at 2 say your assigning a crew what happened to the old one yall are really pieces of shit

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Useless app

    The app or the PERSONAL behind the app is useless. Looking at the app. People that have their power back are still listed as “Under evaluation”. I’m going to stop there before I loose it. Ooh and I like how you open the reviews and only the positive show.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. I’ve reported my outage multiple times

    Despite reporting my outage multiple times, and the electric company actually calling me to verify, the mobile app, the automated system, and the website all day that they do not have record of my outage, AND that I am not part of a known outage!!! It is Friday and I have been without power since Tuesday morning!!! My electric bill is $300 a month and this has caused me to lose all the food in my refrigerator and freezer but you have no record of the 10 plus times that I have reported my outage on the multiple platforms that…

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Comfort stations during power outage.

    Why does Atlantic City Electric not offer comfort stations i.e. ice/water Like PSE&G and JCP&L does for its customers.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Heart patients and med patients have no ability to affect change in the slow recovery process. Five days is unacceptable given mutual aid.

    Improved, closer, more rapid deployment with mutual aid agreements. Improved restoration planning!

    1 vote
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  17. Icon descriptions

    Hello - could you please put a key on the map
    So that I can interpret the icons? Like an orange circle with two white horizontal lines means ? Blue with square. Multicolored think with a number in the middle. Thanks!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. App Not Helpful

    Features unavailable during Tropical Storm Isaias. My Outage unavailable. App can stand to have an entire redesign to make it more user friendly and to include more information about power restoration for customers to stay in the know as much as possible. This helps many of us make alternate plans and not overwhelm your phone system.

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  19. 1 vote
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  20. 1 vote
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