Atlantic City Electric Self Service Apps

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How can we improve the self service Apps?

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  1. fix this apps bugs. both my accounts on here are missing and no bill for either posted so how do i pay these bills theyre paperless

    problem with missing info

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  2. get an email address and post it. IS MY SOLAR CHARGE INCLUDED IN MY BILL? 5th request for information.

    I went green but noe get 2 electric bills with no reduction in cost. why?

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  3. can't update my app

    the app is telling me to update to meet version, but then no icon or direction to update app. tried going under settings, tried going to the apps list, np update icon

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  4. not able to use because it's says app says has to be upgraded

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  5. be able to look at my statement after paid

    if it's there impossible to find . What I'm looking for is my solar included on their bill?

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  6. allow us to see current electric usage

    electric usage

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  7. show payment history, including any pending transactions, such as future authorized payments, and payment cancellations

    4 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  8. i can not see my itemized bill, only the amount due. This should be a standard feature

    From the app I should be able to look up my current and previous itemized bill to see kw usage and price breakdowns. I went paperless to help the environment, but i still want to stay informed om where my money is going

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  9. I am unable to view bill since jan 2018 and wasnt getting them in the mail either

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  10. maybe add a career link

    if Pepco or excelon or just the Atlantic City electric side need jobs filled might be a good way to attract future employees

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  11. Allow change to email address

    I have a new email address. Apparently, I have to call to change it. It's where I receive ebills!

    0 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  12. I can't view my bills all of a sudden. keeps telling me error loading try again later

    application problems

    3 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  13. unable to view recent Bills online or on the app along with not recieving Bills in the mail since jan 2018 keep getting a bad response

    billing

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  14. terrible app, needs more settings and a way to log out that is upfront and easy to get to, why havi i not recieved my paper bill ?

    just work on the app to make it more user friendly.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  15. app is always having an error when I try to log in.. very annoying

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  16. I can never log out without some difficulty and I can't view my bill. go back to the old system this one sucks.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  17. when you go to pay your bill it would help to be able to divide paments on multiple cards not just one card

    pay with multiple cards divide payment sometimes people dont have enough money on one card but if was able to add another card it would help so much

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  18. allowed more alert options other than just outage.

    options more like what South Jersey Gas has. (billing reminders, when payments prices, etc.)

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  19. Allow fingerprint log in

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  20. fix app so I can pay my bill

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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