Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. iPhone

    iPhone doesn’t recognize your App. If it did, it would have chosen a secure password for me.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Waste

    All I want to do is pay my bill and it never works

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Trees

    So there are trees outside of my house that have limbs hanging close to wires....how does that work...can the electric company come out to cut

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. Light outage - going on a month out

    When we have reported a street light out over a month ago, it would be great if your spiffy little map, which currently only shows that the outage was reported were to additionally show 1) the date the outage was reported AND 2) the date it will be fixed. That way you and we can judge just how fast or slow (as the case may be) your response has been.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Address change

    Allow the user to update mailing address on the app.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pending payment

    It would be nice to see history of payments, pending payments and any other account activity

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Remove old address

    Can you
    Please remove or instruct me how to remove 183 40th st brigantine NJ 08203 FROM MY APP?

    If easier please call 856-649-8254

    Joseph O’Connell
    Joeeyo@gmail.com

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fuck yall

    And idea dont come to the same street six times and not fix the issue then keep changing the date and time its supposed to be on don’t dispatch a crew yesterday at 4 then today at 2 say your assigning a crew what happened to the old one yall are really pieces of shit

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. Useless app

    The app or the PERSONAL behind the app is useless. Looking at the app. People that have their power back are still listed as “Under evaluation”. I’m going to stop there before I loose it. Ooh and I like how you open the reviews and only the positive show.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. I’ve reported my outage multiple times

    Despite reporting my outage multiple times, and the electric company actually calling me to verify, the mobile app, the automated system, and the website all day that they do not have record of my outage, AND that I am not part of a known outage!!! It is Friday and I have been without power since Tuesday morning!!! My electric bill is $300 a month and this has caused me to lose all the food in my refrigerator and freezer but you have no record of the 10 plus times that I have reported my outage on the multiple platforms that…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Comfort stations during power outage.

    Why does Atlantic City Electric not offer comfort stations i.e. ice/water Like PSE&G and JCP&L does for its customers.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Icon descriptions

    Hello - could you please put a key on the map
    So that I can interpret the icons? Like an orange circle with two white horizontal lines means ? Blue with square. Multicolored think with a number in the middle. Thanks!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. App Not Helpful

    Features unavailable during Tropical Storm Isaias. My Outage unavailable. App can stand to have an entire redesign to make it more user friendly and to include more information about power restoration for customers to stay in the know as much as possible. This helps many of us make alternate plans and not overwhelm your phone system.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Account registration

    The security questions will not drop down so I can create an answer. I can’t open a new account. Iphonex being used.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Login and password

    The find your login and password should be based on email not your system with account numbers phone numbers and having to call to reset. Massively subsidized

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Idea

    Face ID and Applepay

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unhappy customer

    I’m sick and tired of losing electric!!!! I lose it more now then when I was younger!! What’s the scam. I pay a lot on my damn bill!!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Atlantic City Electric Self Service Apps

Categories

Feedback and Knowledge Base