Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. The outage page won’t send

    I’ve tried several times to report an outage of “light cycles on/off”
    As I try to continue after checking that I’ve reported it in the right format, it tells Me “error”
    The “light cycles on/off” outage is at
    104 N Bryant Ave. Ventnor, NJ 08406 USA
    I live on Bryant Ave.
    Thank You for Your service.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. i can not see my itemized bill, only the amount due. This should be a standard feature

    From the app I should be able to look up my current and previous itemized bill to see kw usage and price breakdowns. I went paperless to help the environment, but i still want to stay informed om where my money is going

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. Planned outage?

    If planned outage... customers should be informed.. was whole block that was out... now only 4-5 houses on Bianca!! It’s cold, have children. How can you have planned outage without telling customers??!

    1 vote
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  5. No need to reset your password every time you log in

    Every time I log into the account I have to reset my passcode. Why? No one has any answers for this. Im at home every time. Fix this!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Return of deposit

    When does one receiver their deposit back? I still have not received mine.

    5 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Future/postdate payments

    The app should allow users to postdate future payments and/or setup recurring payments

    4 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. W5632

    Street light is out. Needs head replaced. App says company is aware. Ok When???

    1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  9. Holiday hours

    I received a shut off notice and has been trying to contact customer service since Friday afternoon. I truly need to speak with someone regarding my account

    1 vote
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  10. 2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Testing

    Please let me know if this works

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. maybe add a career link

    if Pepco or excelon or just the Atlantic City electric side need jobs filled might be a good way to attract future employees

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow change to email address

    I have a new email address. Apparently, I have to call to change it. It's where I receive ebills!

    0 votes
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  14. 2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Touch ID

    Add Touch ID for login and allow to save payment information. It's a bit annoying to have to enter my bank account number every time I make a payment.

    12 votes
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    4 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  17. 4 votes
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  18. How to remove an account

    For some reason it gave me an error message saying I needed to add my account. I added it, then I realized it was there. So now I have it listed twice. How do I remove the extra one? I didn't see any feature to do an edit to remove it.

    8 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 4 votes
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  20. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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