Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. The font is blocking the icons in the app

    Please fix the gui in the app so the font like paperless billing isn’t blocking the envelope.

    1 vote
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  2. 1 vote
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  3. AUTO PAY?

    How can I have an overdue bill when I signed up for autopay? I just moved here a couple months ago and set up autopay on everything. Your bill is the only one I have trouble with. PSE&G never worked like this. Don’t you want to get paid?
    Jacqueline Garatva

    1 vote
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  4. 1 vote
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  5. 1 vote
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  6. 1 vote
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  7. 1 vote
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  8. Meter read company

    Find a new or better company or employees, rounded off my meter readings to top #’s, unreal # of KW used, highest bill I’ve ever had. Gave new #’s & still says I owe you!!

    1 vote
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  9. Meter read company

    Find a new or better company or employees, rounded off my meter readings to top #’s, unreal # of KW used, highest bill I’ve ever had. Gave new #’s & still says I owe you!!

    0 votes
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  10. Feature Request: Account Management

    Issue:
    I can not remove an old inactive account. I also have to re-add my current active account every month in order to use the app to pay my bill. Every month the active current account is missing so I have to manually add it back in but my old inactive account is present every month which I cannot remove. This feature will make it easier for customers to pay their bills.

    1 vote
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  11. 1 vote
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  12. 1 vote
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  13. check into this, i paid my bill through the app 4 days ago and it still does not show up on the app or my bank account. what's up ?

    the app took my payment and gave no confirmation of pymt.
    and does not show the transaction nor does my bank confirm it.

    1 vote
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  14. 1 vote
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  15. 1 vote
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  16. App is not working right

    I tried downloading app so I could keep track and it says account number wrong an or the phone and zip combination is wrong.

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  17. Payment

    Add Applepay

    1 vote
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  18. Allowed you to enter a 16 character password

    You’re online website allows 16 character password but your app only goes to 15?

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  19. An app that works.

    Make it so that the app actually works how are people supposed to report an outage using their phone number and zip code when you require a 10 digit phone number but can only enter the area code and nothing else the app just updated for iPhone users on may 30th that update was supposed to fix bugs which apparently it didn’t work way to go ace that was a real bang up job on the update for the app.

    1 vote
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  20. Payment

    One word- Applepay

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