Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. Service status

    Eould be wonderful to be able to see if the service is actually on or off.

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      0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • can't update my app

          the app is telling me to update to meet version, but then no icon or direction to update app. tried going under settings, tried going to the apps list, np update icon

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            0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
              • be able to look at my statement after paid

                if it's there impossible to find . What I'm looking for is my solar included on their bill?

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                  0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                  • Fix app.

                    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

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                      0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                    • Show pending payments

                      I posted a payment to my account and received a confirmation number 3 days ago, but today it is showing overdue. Tried to find pending payments with no luck, so I paid it again :(

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                        0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                      • Current/Historical usage

                        Is there a way to see current month usage via the app. I have PECO in my home in PA and it shows you usage from start of current bill period vs prior month actual usage. Nice feature

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                          0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                        • The outage page won’t send

                          I’ve tried several times to report an outage of “light cycles on/off”
                          As I try to continue after checking that I’ve reported it in the right format, it tells Me “error”
                          The “light cycles on/off” outage is at
                          104 N Bryant Ave. Ventnor, NJ 08406 USA
                          I live on Bryant Ave.
                          Thank You for Your service.

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                            0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                            • Planned outage?

                              If planned outage... customers should be informed.. was whole block that was out... now only 4-5 houses on Bianca!! It’s cold, have children. How can you have planned outage without telling customers??!

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • No need to reset your password every time you log in

                                Every time I log into the account I have to reset my passcode. Why? No one has any answers for this. Im at home every time. Fix this!

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                                  0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                • 2 votes
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                                    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                    • add an easy read to log out of the online account.

                                      this app is so behind in times ,
                                      no clear way to logout, very messy navigation,and slow.

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Here we go again

                                        It seems like whenever it rains our neighborhood blacks out

                                        My sisters Family lives on the other side of Mullica hill and never seems to lose power

                                        Can’t you people fix our MULLICA farms connection

                                        It’s been years of the same inconveniences

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                                          0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Atlantic City Electric Self Service Apps

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