Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Service status

    Eould be wonderful to be able to see if the service is actually on or off.

    1 vote
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  2. 1 vote
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  3. 1 vote
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  4. can't update my app

    the app is telling me to update to meet version, but then no icon or direction to update app. tried going under settings, tried going to the apps list, np update icon

    1 vote
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  5. 1 vote
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  6. 1 vote
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  7. be able to look at my statement after paid

    if it's there impossible to find . What I'm looking for is my solar included on their bill?

    1 vote
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  8. 1 vote
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  9. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
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  10. Show pending payments

    I posted a payment to my account and received a confirmation number 3 days ago, but today it is showing overdue. Tried to find pending payments with no luck, so I paid it again :(

    1 vote
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  11. Current/Historical usage

    Is there a way to see current month usage via the app. I have PECO in my home in PA and it shows you usage from start of current bill period vs prior month actual usage. Nice feature

    2 votes
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  12. The outage page won’t send

    I’ve tried several times to report an outage of “light cycles on/off”
    As I try to continue after checking that I’ve reported it in the right format, it tells Me “error”
    The “light cycles on/off” outage is at
    104 N Bryant Ave. Ventnor, NJ 08406 USA
    I live on Bryant Ave.
    Thank You for Your service.

    1 vote
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  13. 1 vote
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  14. Planned outage?

    If planned outage... customers should be informed.. was whole block that was out... now only 4-5 houses on Bianca!! It’s cold, have children. How can you have planned outage without telling customers??!

    1 vote
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  15. No need to reset your password every time you log in

    Every time I log into the account I have to reset my passcode. Why? No one has any answers for this. Im at home every time. Fix this!

    1 vote
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  16. 2 votes
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  17. 1 vote
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  18. add an easy read to log out of the online account.

    this app is so behind in times ,
    no clear way to logout, very messy navigation,and slow.

    1 vote
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  19. Here we go again

    It seems like whenever it rains our neighborhood blacks out

    My sisters Family lives on the other side of Mullica hill and never seems to lose power

    Can’t you people fix our MULLICA farms connection

    It’s been years of the same inconveniences

    1 vote
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  20. 1 vote
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