Atlantic City Electric Self Service Apps
Welcome to the Atlantic City Electric Self Service Apps feedback forum.
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78 votes
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Add Budget Billing Option
Would love to enroll but no option on app
19 votes -
I wish the app worked
I wish I could get in to my account using the app or the Internet. Wish I could get someone to help me but 5 emails later and 6 month I can't access my account or get paper bills instead. How about some customer service Atlantic city electric.
16 votes -
Add Touch ID
Add Touch ID for login and allow to save payment information. It's a bit annoying to have to enter my bank account number every time I make a payment.
14 votes -
13 votes
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Change thermostat settings
Not sure if this will be available through the phone app but I just signed into my account online on and I can adjust the heat from my computer. Will that feature be available on the iPhone app.
12 votes -
Billing
My acct isn't overdue as posted, and the payment amount is wrong. This is why I deleted the app the 1st time. Ugh!!
10 votes -
Save password
Allowed us to stay logged in. It's so irritating to have to enter the password every single time!!!
8 votes -
How to remove an account
For some reason it gave me an error message saying I needed to add my account. I added it, then I realized it was there. So now I have it listed twice. How do I remove the extra one? I didn't see any feature to do an edit to remove it.
8 votes -
Changing password on app
Got an email with my temp password but was never prompted to change my temp password on the app! Where and how would I do this? I only use the app not the actual website. I signed in and out about 6 times with the same temp password!
7 votes -
Return of deposit
When does one receiver their deposit back? I still have not received mine.
5 votes -
Payment
Won’t accept CC payment even though info correct.
Won’t Accept any Routing Number when I try to pay through bank account. Very Annoying.
4 votes -
Future/postdate payments
The app should allow users to postdate future payments and/or setup recurring payments
4 votes -
Pending and past payments
Please look into posting pending and past payments and also a feature that saves payment method info. Like bank acct info. Credit card etc. It gets old typing it in every-time
3 votes -
Autopay
Please set up an autopay option...!
3 votes -
3 votes
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Update account information
It would be nice to be able to update account information ie e-mail and get alerts when bill is due
3 votes -
2 votes
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Were correct and updated
The app still states I have an outage and no crews assigned. I have had power over 24 hours now.
2 votes -
2 votes
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