Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. Showed where the work crews are. It should also include news releases.

    75 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  2. Add Budget Billing Option

    Would love to enroll but no option on app

    18 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  3. Change thermostat settings

    Not sure if this will be available through the phone app but I just signed into my account online on and I can adjust the heat from my computer. Will that feature be available on the iPhone app.

    12 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  4. Street Light Outage reporting through the App

    12 votes
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    10 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  5. I wish the app worked

    I wish I could get in to my account using the app or the Internet. Wish I could get someone to help me but 5 emails later and 6 month I can't access my account or get paper bills instead. How about some customer service Atlantic city electric.

    11 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  6. Add Touch ID

    Add Touch ID for login and allow to save payment information. It's a bit annoying to have to enter my bank account number every time I make a payment.

    10 votes
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    4 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  7. Billing

    My acct isn't overdue as posted, and the payment amount is wrong. This is why I deleted the app the 1st time. Ugh!!

    8 votes
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    8 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  8. Save password

    Allowed us to stay logged in. It's so irritating to have to enter the password every single time!!!

    8 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  9. How to remove an account

    For some reason it gave me an error message saying I needed to add my account. I added it, then I realized it was there. So now I have it listed twice. How do I remove the extra one? I didn't see any feature to do an edit to remove it.

    8 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  10. Return of deposit

    When does one receiver their deposit back? I still have not received mine.

    5 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  11. Payment

    Won’t accept CC payment even though info correct.

    Won’t Accept any Routing Number when I try to pay through bank account. Very Annoying.

    4 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  12. Changing password on app

    Got an email with my temp password but was never prompted to change my temp password on the app! Where and how would I do this? I only use the app not the actual website. I signed in and out about 6 times with the same temp password!

    4 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  13. Future/postdate payments

    The app should allow users to postdate future payments and/or setup recurring payments

    4 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  14. App crash

    3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  15. Allow us to report when power is back on so u can dedicate resources elsewhere

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  16. Pending and past payments

    Please look into posting pending and past payments and also a feature that saves payment method info. Like bank acct info. Credit card etc. It gets old typing it in every-time

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  17. Were correct and updated

    The app still states I have an outage and no crews assigned. I have had power over 24 hours now.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  18. Feedback

    You should have a spot ... in this app... where you can upload a picture so you can see a problem or potentially problem !! For instance my daughter came up with this idea ... her neighbor has a tree that is on the wrong side of the power lines due to snow pushing it down and now that it melted it came back up on the wrong side and is now pushing up on the lines ... a picture would show you this is a potential problem for power on the street .. she called in this tree issue…

    2 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  19. Payments

    There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  20. Autopay

    Please set up an autopay option...!

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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