Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Login

    I never had a problem before with the app and now I can’t login with password or Touch ID . I’m want to pay my bill

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  2. 1 vote
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  3. Ensure app continues to work with current hdwr/iOS

    App will not start on either iPhone 6s or iPad running iOS 9.3.1
    Have deleted app on both and reloaded - no joy.

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  4. Payment

    Add Applepay

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  5. 1 vote
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  6. 1 vote
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  7. App sucks!

    Why do you even have an app? The damn thing never works , I can never log in, It doesn’t recognize my phone# or address which We have been at 4 yrs now. Every time there is an outage i cannot use it??? This is terrible for a huge utility company. I have sisigned up for alerts and never get them when my power goes out??? My wife’s medical device requires electricity and would be nice to be able to see how long the power will be out for and such! Very dissatisfied!!! I also don’t know why everywhere we…

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  8. maybe add a career link

    if Pepco or excelon or just the Atlantic City electric side need jobs filled might be a good way to attract future employees

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  9. Old address removal

    It would be great if there was a capability to remove a previous address off my account. It’s now been two years.

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  10. 1 vote
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  11. Had a way to remove the power outage when it was a tripped breaker

    Had a way to remove the outage when it was fixed by resetting the breaker.

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  12. 1 vote
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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. App is not working right

    I tried downloading app so I could keep track and it says account number wrong an or the phone and zip combination is wrong.

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  17. Allowed you to enter a 16 character password

    You’re online website allows 16 character password but your app only goes to 15?

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  18. 1 vote
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  19. Accuracy

    Every time I check my outage status the info changes. It's been doing this for SIX DAYS; the amount of time I have been without power. It would be awesome if the info was accurate and I could count ACE for realtime ACCURATE updates as promised.

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  20. allowed more alert options other than just outage.

    options more like what South Jersey Gas has. (billing reminders, when payments prices, etc.)

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Atlantic City Electric Self Service Apps

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