Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. check into this, i paid my bill through the app 4 days ago and it still does not show up on the app or my bank account. what's up ?

    the app took my payment and gave no confirmation of pymt.
    and does not show the transaction nor does my bank confirm it.

    1 vote
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  3. Making people late on there bill

    I’m filing a complaint with whom every I need too using this app has caused me to get kicked off arrangements
    And now a 390. Deposit
    Filing claims today

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. add an easy read to log out of the online account.

    this app is so behind in times ,
    no clear way to logout, very messy navigation,and slow.

    1 vote
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  5. Service Orders

    We should be able to place and track service orders either through the App or On-Line, since the field workers are not obligated to inform us of their ETA of the process.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Function App

    This app and website always seems to crash or an “error” occurs. Very frustrating

    1 vote
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  7. Doesn't let me make payments

    I have never been able to login to my Atlantic electric account because your online system never works. I always make my payment from the app using the pay without signing in option. This month even that has stopped working. I receive a new error called payment date should be today's date but there is no option to choose payment date. I am currently overseas traveling on business. How can I pay my bill? Please help me solve this problem and also kindly fix your online system.

    1 vote
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  8. Contact via email?

    Unless I missed it somewhere... I could not find a way to contact you by email.
    I’ll log in and do it via the website I guess

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  9. Show pending payments

    I posted a payment to my account and received a confirmation number 3 days ago, but today it is showing overdue. Tried to find pending payments with no luck, so I paid it again :(

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  10. 1 vote
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  11. date of bill

    says the date a bill will be published

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  12. 1 vote
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  13. App is awful

    Too hard to add an account, app is awful.....apparently from the other comments if I could add it to the app it still wouldn’t work for me.......it’s a shame you make it so hard to pay my bill

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    1 comment  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alert us of potential brown outs. I am experiencing random brown outs which ruin work on my computer and could damage the hardware.

    Brown out alerts to protect electrical equipment such as computers. Are you working in an area that might impact my power? let me know.

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  15. 1 vote
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  16. 1 vote
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  17. 1 vote
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  18. 1 vote
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  19. They never return calls!

    I called a few times and talked with different Customer services representatives about my inflated electric bill. I asked to talk with a manager a few times and they told me they will be contacting me because they were not available at that point. I was a PSE&G customer for years and my bill never went up 60.00 (I live by myself and work during the day) and surprisingly my AC electric bill is 111.00 a month. Just ridiculous and abusive. I will file a report tomorrow, it's the worst customer service ever.

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  20. Worst Electric Company

    Absolutely the worst electric company. You over charge people to use power. Ridiculous!

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