Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. ENERGY ASSISTANCE FOR LOW INCOME THAT DOESNT REQUIRE A MIN. INCOME TO QUALIFY! WHAT HAPPENS TO THOSE PEOPLE???

    OUR ONLY INCOME IS MY HUSBANDS $1644 SSI AFTER BEING HIT BY A DRUNK DRIVER, HE HAS PERMANENT TRAUMATIC BRAIN INJURY & CANT BE LEFT ALONE SO I HAD TO QUIT WORKING TO BE HOME WITH HIM. EVERY SINGLE MONTH WE RUN OUT OF FOOD WE DONT QUALIFY FOR FOOD STAMPS. OUR HOME HAS BEEN IN FORECLOSURE SINCE HIS ACCIDENT. YOU OFFER THE PAGE/TRUE PROGRAMS REQUIRING A MIN INCOME OF $32,000 FOR A 2 PERSON HOUSEHOLD! WHAT HAPPENS TO THE PEOPLE THAT ARE CONSIDERED BELOW POVERTY LEVEL? WE FEAR EVERY SINGLE DAY OF BECOMING HOMELESS. WE NEVER HAVE MISSED A…

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. App doesn't work entirely.

    The app allows me to log in, but doesn't allowmto access anything on the My Account tab. More specifically, NONE of the buttons work on the page. They literally don't do anything, as though they are an image file plastered on the page.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. The font is blocking the icons in the app

    Please fix the gui in the app so the font like paperless billing isn’t blocking the envelope.

    1 vote
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  8. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. Web site stinks

    When you make a payment the site does not update the new payment info which can be confusing .. also I attempted twice last night to make an online payment from my checking account as per my payment arrangement the payment was not deducted from my checking account nor did it show as paid on your website then today it shows a $100 payment was made furthermore your automated system and the website do not reflect the same information you should be able to access all payments made thru one of these sites .... it’s very frustrating , who ever…

    1 vote
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  10. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  13. AUTO PAY?

    How can I have an overdue bill when I signed up for autopay? I just moved here a couple months ago and set up autopay on everything. Your bill is the only one I have trouble with. PSE&G never worked like this. Don’t you want to get paid?
    Jacqueline Garatva

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Meter read company

    Find a new or better company or employees, rounded off my meter readings to top #’s, unreal # of KW used, highest bill I’ve ever had. Gave new #’s & still says I owe you!!

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can’t see outages anymore.

    I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
    When I click on see outages there’s a blurb that pops up across the screen.

    Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Password resetting

    I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. a choice to report wires down or hanging dangerously low.

    a box to click to report a power wire down or dangerously low.

    1 vote
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  18. 1 vote
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  19. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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