Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. wont take my routing number

    wont take my routing number still. cant pay my bill

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. a way to cancel outage report... or contact when power is back on

    I logged in to check on outage , generator was on.. so I didn't know it had been restored when I reported it already... seems like that might cause uneccessary work for the crews driving around looking for problem when there is none...

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. When is the next update? No improvements since July 2012???

    When is the next update? No improvements since July 2012???

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. ENERGY ASSISTANCE FOR LOW INCOME THAT DOESNT REQUIRE A MIN. INCOME TO QUALIFY! WHAT HAPPENS TO THOSE PEOPLE???

    OUR ONLY INCOME IS MY HUSBANDS $1644 SSI AFTER BEING HIT BY A DRUNK DRIVER, HE HAS PERMANENT TRAUMATIC BRAIN INJURY & CANT BE LEFT ALONE SO I HAD TO QUIT WORKING TO BE HOME WITH HIM. EVERY SINGLE MONTH WE RUN OUT OF FOOD WE DONT QUALIFY FOR FOOD STAMPS. OUR HOME HAS BEEN IN FORECLOSURE SINCE HIS ACCIDENT. YOU OFFER THE PAGE/TRUE PROGRAMS REQUIRING A MIN INCOME OF $32,000 FOR A 2 PERSON HOUSEHOLD! WHAT HAPPENS TO THE PEOPLE THAT ARE CONSIDERED BELOW POVERTY LEVEL? WE FEAR EVERY SINGLE DAY OF BECOMING HOMELESS. WE NEVER HAVE MISSED A…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  8. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. App doesn't work entirely.

    The app allows me to log in, but doesn't allowmto access anything on the My Account tab. More specifically, NONE of the buttons work on the page. They literally don't do anything, as though they are an image file plastered on the page.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. bring back the power outage map. This resource is useful during storms to see how wide-spread the outage is and areas that still have power

    The outage map appears to have been removed from the mobile app. I feel this resource is valuable during storms. It lets people see what areas still have power so they can go to gas stations or stores/restaurants.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. Not acceptable!

    I’ve signed into my account several times and yet haven’t received any current new bill information or any new charges amount due. This is ridiculous! How are any of your customers supposed to be informed of their current bill charges without having to calling to find out that particular information regarding their account’s new charges due?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  13. The font is blocking the icons in the app

    Please fix the gui in the app so the font like paperless billing isn’t blocking the envelope.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. Web site stinks

    When you make a payment the site does not update the new payment info which can be confusing .. also I attempted twice last night to make an online payment from my checking account as per my payment arrangement the payment was not deducted from my checking account nor did it show as paid on your website then today it shows a $100 payment was made furthermore your automated system and the website do not reflect the same information you should be able to access all payments made thru one of these sites .... it’s very frustrating , who ever…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  19. AUTO PAY?

    How can I have an overdue bill when I signed up for autopay? I just moved here a couple months ago and set up autopay on everything. Your bill is the only one I have trouble with. PSE&G never worked like this. Don’t you want to get paid?
    Jacqueline Garatva

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Return your web based outage map. The app is kind of dorky plus if you only have web access but no app you can still get outage information.

    app is OK for people that aren't particular about data but web based site was more definitive.
    I miss that ability.
    Web based works with everything.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Atlantic City Electric Self Service Apps

Categories

Feedback and Knowledge Base