Atlantic City Electric Self Service Apps

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How can we improve the self service Apps?

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  1. Pending and past payments

    Please look into posting pending and past payments and also a feature that saves payment method info. Like bank acct info. Credit card etc. It gets old typing it in every-time

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  2. 69 mill on other things but nothing on a website that works correctly, it cannot give proper info or allow you to logout.GET IT TOGETHER !

    it just does not work well !

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  3. W5632

    Street light is out. Needs head replaced. App says company is aware. Ok When???

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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →

  4. How do we update the app???

    How do we update the app???

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  5. get an email address and post it. IS MY SOLAR CHARGE INCLUDED IN MY BILL? 5th request for information.

    I went green but noe get 2 electric bills with no reduction in cost. why?

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  6. Won't recognize accct # as valid on iOS app, but does on Android app.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  7. 12/29/17 login isn’t working

    Login credentials are not being accepted by iOS app version 4.2.

    Same credentials work fine on PC and mobile browsers. Please fix.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  8. How about Money back for all these outages!!!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  9. Light outage

    Can not report light outage it keep saying the address is not listed correctly

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  10. Feature Request: Account Management

    Issue:
    I can not remove an old inactive account. I also have to re-add my current active account every month in order to use the app to pay my bill. Every month the active current account is missing so I have to manually add it back in but my old inactive account is present every month which I cannot remove. This feature will make it easier for customers to pay their bills.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  11. Need option to pay a different amount

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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  12. Real Time Balance

    Show Real Time Balance after payment using this App.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  13. Restoration times

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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  14. Payments

    There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  15. wish when they sent me an alert saying my power has been restored it was true. I still have no power and the said it was restored

    truth

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  16. Payment

    One word- Applepay

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  17. I suggest when you have a on going problem you should get in touch with customers and community as in street light falling on trucks etc.

    safety

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  18. unable to view recent Bills online or on the app along with not recieving Bills in the mail since jan 2018 keep getting a bad response

    billing

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  19. would work

    My payments are not going through

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  20. Power outage in my area March 3, signed up for alerts on this app & never notified. Useless why bother. Delete

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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