How can we improve the self service Apps?

Payment

Won’t accept CC payment even though info correct.

Won’t Accept any Routing Number when I try to pay through bank account. Very Annoying.

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Keith Marten shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Brandon commented  ·   ·  Flag as inappropriate

    I’m having same issue, needs to be resolved. Even when I call and try to use the automated service it’s not excepting my zip code. I don’t have the hour wait time needed to speak to a representative to pay my bill. FIX THE APP!!!!!!!!

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