Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

  1. Return your web based outage map. The app is kind of dorky plus if you only have web access but no app you can still get outage information.

    app is OK for people that aren't particular about data but web based site was more definitive.
    I miss that ability.
    Web based works with everything.

    1 vote
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  2. Meter read company

    Find a new or better company or employees, rounded off my meter readings to top #’s, unreal # of KW used, highest bill I’ve ever had. Gave new #’s & still says I owe you!!

    1 vote
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  3. 1 vote
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  4. 1 vote
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  5. get an email address and post it. IS MY SOLAR CHARGE INCLUDED IN MY BILL? 5th request for information.

    I went green but noe get 2 electric bills with no reduction in cost. why?

    1 vote
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  6. 1 vote
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  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. 1 vote
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  11. be able to look at my statement after paid

    if it's there impossible to find . What I'm looking for is my solar included on their bill?

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  12. 1 vote
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  13. Where do I find my profile here on this app?

    texted after calling and being hung up on to ask how to change the details of our energy report, received a no reply email telling us to go to App and we could do it in the MY PROFILE area, well where is that? Can not find it? Thank you and please advise.

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  14. 1 vote
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  15. 1 vote
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  16. 1 vote
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  17. 1 vote
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  18. Let someone answer the telephone who knows what they are talking about instead of blaming the back office as an excuse

    I keep getting my checking account rejected as an invalid account, but yet they talk my debt card from the same account so they can charge a fee. customer service says I must have entered the wrong number which, it will not let me fix because back office has it locked and declined to unlock. I pay all my bills with this checking account and the only problem is with AC ELECTRIC, amazing.

    1 vote
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  19. Make the buttons in the app work. They never have on multiple android and iOS devices I've used in the past year and they have never worked.

    Just fix the damn buttons, seriously. You obviously did not look at the multiple posts about this since well before this one.

    1 vote
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  20. 1 vote
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