It would be nice to be able to update account information ie e-mail and get alerts when bill is due

Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

Your making me pay to use the app and pay my bill faster? makes no sense

Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
When I click on see outages there’s a blurb that pops up across the screen.

Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

How do we update the app???

Login credentials are not being accepted by iOS app version 4.2.

Same credentials work fine on PC and mobile browsers. Please fix.

Issue:
I can not remove an old inactive account. I also have to re-add my current active account every month in order to use the app to pay my bill. Every month the active current account is missing so I have to manually add it back in but my old inactive account is present every month which I cannot remove. This feature will make it easier for customers to pay their bills.

Show Real Time Balance after payment using this App.

There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

Please let me know if this works

How about a notification when a bill is posted? Even though I’m enrolled in ebilling, I NEVER receive it. And no, it’s not in spam.

It would be nice if all my info didn’t delete by itself every 6 months. I pay online. I do not have my info account number billing date. Why does this app do this. Very inconvenient.

Sometimes I log on and I can see my account. Other times I log in and it tells me to add an account. Wtf? I didn’t change anything. You mean I can only pay and see my bill when it’s convenient for AC Electric?! Get your shit together!!