Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update account information

    It would be nice to be able to update account information ie e-mail and get alerts when bill is due

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can’t see outages anymore.

    I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
    When I click on see outages there’s a blurb that pops up across the screen.

    Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Password resetting

    I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. How do we update the app???

    How do we update the app???

    1 vote
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  11. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. 12/29/17 login isn’t working

    Login credentials are not being accepted by iOS app version 4.2.

    Same credentials work fine on PC and mobile browsers. Please fix.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Real Time Balance

    Show Real Time Balance after payment using this App.

    1 vote
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  14. 1 vote
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Payments

    There’s no where to see your last payment that’s pending, only last payment made when your trying to pay the bill. I have to call customer service to confirm my payment was received because I can’t see it pending on the app!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Testing

    Please let me know if this works

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bills

    How about a notification when a bill is posted? Even though I’m enrolled in ebilling, I NEVER receive it. And no, it’s not in spam.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Everything deletes

    It would be nice if all my info didn’t delete by itself every 6 months. I pay online. I do not have my info account number billing date. Why does this app do this. Very inconvenient.

    1 vote
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  19. Account missing

    Sometimes I log on and I can see my account. Other times I log in and it tells me to add an account. Wtf? I didn’t change anything. You mean I can only pay and see my bill when it’s convenient for AC Electric?! Get your shit together!!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. More information

    An honest assessment of length of power outage
    The "pending assessment" phrase is pretty weak and vague

    1 vote
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Atlantic City Electric Self Service Apps

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