Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. Payment

    Allow Apple pay

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  2. Reinversement for food loss 3 days no power what do I submit and to whom?

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  3. Payments

    Speed pay is a joke!!! You immediately take my money but don’t post that money to the account for several days?!? You can even set up future payments anymore and you can’t view payment history!!! Fabulous app!!! Sooooo convenient!!!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  4. App needs update

    The app keeps on crashing when you try to sign in and says on able to sign in please update thank you

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  5. Thank you!

    Didn't know where to post it, but thank you for getting our power back after the storm.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  6. Login

    I never had a problem before with the app and now I can’t login with password or Touch ID . I’m want to pay my bill

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  7. Old address removal

    It would be great if there was a capability to remove a previous address off my account. It’s now been two years.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  8. Had a way to remove the power outage when it was a tripped breaker

    Had a way to remove the outage when it was fixed by resetting the breaker.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  9. This app works 50% of the time. Pretty sure they do it on purpose. You can almost never view your bill which is kind of ironic.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  10. How do I log out?

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  11. Allowed you to enter a 16 character password

    You’re online website allows 16 character password but your app only goes to 15?

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  12. When site is unavailable "contact customers when site is back up automatically "

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  13. Accuracy

    Every time I check my outage status the info changes. It's been doing this for SIX DAYS; the amount of time I have been without power. It would be awesome if the info was accurate and I could count ACE for realtime ACCURATE updates as promised.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  14. Making people late on there bill

    I’m filing a complaint with whom every I need too using this app has caused me to get kicked off arrangements
    And now a 390. Deposit
    Filing claims today

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  15. Function App

    This app and website always seems to crash or an “error” occurs. Very frustrating

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  16. Doesn't let me make payments

    I have never been able to login to my Atlantic electric account because your online system never works. I always make my payment from the app using the pay without signing in option. This month even that has stopped working. I receive a new error called payment date should be today's date but there is no option to choose payment date. I am currently overseas traveling on business. How can I pay my bill? Please help me solve this problem and also kindly fix your online system.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  17. Contact via email?

    Unless I missed it somewhere... I could not find a way to contact you by email.
    I’ll log in and do it via the website I guess

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  18. Show pending payments

    I posted a payment to my account and received a confirmation number 3 days ago, but today it is showing overdue. Tried to find pending payments with no luck, so I paid it again :(

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  19. Bill Pay no longer works since update

    1 vote
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  20. date of bill

    says the date a bill will be published

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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