Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. ENERGY ASSISTANCE FOR LOW INCOME THAT DOESNT REQUIRE A MIN. INCOME TO QUALIFY! WHAT HAPPENS TO THOSE PEOPLE???

    OUR ONLY INCOME IS MY HUSBANDS $1644 SSI AFTER BEING HIT BY A DRUNK DRIVER, HE HAS PERMANENT TRAUMATIC BRAIN INJURY & CANT BE LEFT ALONE SO I HAD TO QUIT WORKING TO BE HOME WITH HIM. EVERY SINGLE MONTH WE RUN OUT OF FOOD WE DONT QUALIFY FOR FOOD STAMPS. OUR HOME HAS BEEN IN FORECLOSURE SINCE HIS ACCIDENT. YOU OFFER THE PAGE/TRUE PROGRAMS REQUIRING A MIN INCOME OF $32,000 FOR A 2 PERSON HOUSEHOLD! WHAT HAPPENS TO THE PEOPLE THAT ARE CONSIDERED BELOW POVERTY LEVEL? WE FEAR EVERY SINGLE DAY OF BECOMING HOMELESS. WE NEVER HAVE MISSED A…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Just stopped working

    Have had no trouble with the app up till now. I opened it up and everything was gone. Tried signing out and back in and got the same thing. Frustrating.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Speed pay?

    Your making me pay to use the app and pay my bill faster? makes no sense

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. App doesn't work entirely.

    The app allows me to log in, but doesn't allowmto access anything on the My Account tab. More specifically, NONE of the buttons work on the page. They literally don't do anything, as though they are an image file plastered on the page.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cc payments

    Ive tried 4xs with 4 cards. System keeps kicking back payment telling me to check my info

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can’t see outages anymore.

    I can’t see outages anymore. Never had a problem before today. I even deleted the app and reinstalled it. Still same problem.
    When I click on see outages there’s a blurb that pops up across the screen.

    Specified credentials are invalid. You can sign up for a free developer account. Http://www.bingmapsportal.com

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. Password resetting

    I am horrible when remembering passwords and I keep asking to reset my password.. your site says that the password is reset and sent to my e mail but the e mail takes almost a full day to get delivered to my mailbox.. I don't know if it's just me that is being effected. Y this but it would be great to get the new temporary password sent out quicker...

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. a choice to report wires down or hanging dangerously low.

    a box to click to report a power wire down or dangerously low.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix app.

    I’m trying to report a streetlight out in front of my house but the app will not let me put my correct address in the field. Keeps coming up as error.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. W5632

    Street light is out. Needs head replaced. App says company is aware. Ok When???

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  16. How do we update the app???

    How do we update the app???

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. get an email address and post it. IS MY SOLAR CHARGE INCLUDED IN MY BILL? 5th request for information.

    I went green but noe get 2 electric bills with no reduction in cost. why?

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 12/29/17 login isn’t working

    Login credentials are not being accepted by iOS app version 4.2.

    Same credentials work fine on PC and mobile browsers. Please fix.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Light outage

    Can not report light outage it keep saying the address is not listed correctly

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Atlantic City Electric Self Service Apps

Feedback and Knowledge Base