Atlantic City Electric Self Service Apps

Welcome to the Atlantic City Electric Self Service Apps feedback forum.

How can we improve the self service Apps?

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  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Status help

    I would be nice if a help screen shows what the status of a ticket is. Example: what does "assigned" to somebody that has seen the status for and extended time.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Here we go again

    It seems like whenever it rains our neighborhood blacks out

    My sisters Family lives on the other side of Mullica hill and never seems to lose power

    Can’t you people fix our MULLICA farms connection

    It’s been years of the same inconveniences

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Choose payment date

    You need to lower the customer to choose the date of payment preferably the due date instead of forcing them to take the date type submit the payment. This app and website is slower than your old one and less functional I don’t really think you made an improvement here.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. app gets stuck and wont allow me to sign out.

    this app freezes and will not allow logout.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change auto pay

    I would like for the app to allow me to change my automatic payment settings.

    1 vote
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. The outage page won’t send

    I’ve tried several times to report an outage of “light cycles on/off”
    As I try to continue after checking that I’ve reported it in the right format, it tells Me “error”
    The “light cycles on/off” outage is at
    104 N Bryant Ave. Ventnor, NJ 08406 USA
    I live on Bryant Ave.
    Thank You for Your service.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. Great App

    Woke up this morning with our power out. Opened the app to look for reported outages in my neighborhood, was none when I looked so I report ours. Looked again and there were 49 affected in my neighborhood. ETA was 10:00am, actually restored by 8:45. GREAT APP AND GREAT SERVICE!
    Thank you!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Negative bill amount

    Need better instructions on how to create account when amount on Bill is negative. (Solar user)

    Called customer support and received ambiguous instructions. Parentheses, trailing negative, leading negative.

    Finally worked and now two account show. Needs better testing.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. Payment

    Allow Apple pay

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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  20. 1 vote
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Atlantic City Electric Self Service Apps

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