Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. Terrible App!

    Doesn’t allow enough time to type in required information for payments by credit cards and checking accounts.
    App logs you out and you have to begin all over again. App limited to multiple payments within 30 days. Give me a break!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Face ID Recognition

    What happened to the Face ID recognition to login instead of having to enter your password manually?

    2 votes
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  4. 1 vote
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  5. Face ID

    So that you don’t have to sign in with your password all the time when you’re using it the mobile application you should be allowed to use your face ID or Pamperin it’s ridiculous that every time I want to check it out age which by the way you guys really ruined Father’s Day because of a simple transformer that was supposed to be fixed by 10 it’s now 3 o’clock that’s supposed to be fixed by but about you update your app so that I don’t have to login every time it’s and not waste my time

    2 votes
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  6. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. Filter replacement reminder

    Is there a way to get and set reminders for filter replacement?

    1 vote
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  8. Pending payment

    Why can’t I see pending pmt I made on app

    1 vote
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  9. 1 vote
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  10. 1 vote
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  11. 1 vote
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  12. 1 vote
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  13. 4 votes
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  14. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. App needs to be fixed to report outage

    No longer able to type in phone number. It only takes area code and stops. You can type in zip code, but it doesn’t help because it needs full phone number to locate outages.
    Please fix!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. This sit is different from the other that was previously on there you can't see all of your information like before, I don't like this at al

    Please put the other version of your website. I don't like this one, there's not a lot of information on like before

    1 vote
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  17. Username field must allow more characters

    I cannot sign in on the app because the username field does not allow enough characters to fit my email address. I see similar complaints. Please fix this. I only need 2 more letters for gosh sake.

    1 vote
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  18. online customer service it will be so much easier than calling

    have a representative that you can chat online and answer all questions

    1 vote
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  19. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. The app needs to show payments made/scheduled and provide a log out option.

    No option is provided to log out. This could leave my account open and accessible. There is no option to reconfirm the payment made.

    1 vote
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