Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

How can we improve the self service apps?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Face ID

    So that you don’t have to sign in with your password all the time when you’re using it the mobile application you should be allowed to use your face ID or Pamperin it’s ridiculous that every time I want to check it out age which by the way you guys really ruined Father’s Day because of a simple transformer that was supposed to be fixed by 10 it’s now 3 o’clock that’s supposed to be fixed by but about you update your app so that I don’t have to login every time it’s and not waste my time

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. App needs to be fixed to report outage

    No longer able to type in phone number. It only takes area code and stops. You can type in zip code, but it doesn’t help because it needs full phone number to locate outages.
    Please fix!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. This sit is different from the other that was previously on there you can't see all of your information like before, I don't like this at al

    Please put the other version of your website. I don't like this one, there's not a lot of information on like before

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Username field must allow more characters

    I cannot sign in on the app because the username field does not allow enough characters to fit my email address. I see similar complaints. Please fix this. I only need 2 more letters for gosh sake.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. online customer service it will be so much easier than calling

    have a representative that you can chat online and answer all questions

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. The app needs to show payments made/scheduled and provide a log out option.

    No option is provided to log out. This could leave my account open and accessible. There is no option to reconfirm the payment made.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. App does not allow payment on due date

    App does not allow payment to be deferred until due date. Until that happens, I WILL NOT USE THE APP. This app is the poorest excuse for a payment app that I have ever experienced.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. You can change thermostat

    Just go to My Account & tap your name. Go to bottom of page & select Program Thermostat.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Payment Method

    Want to be able to remove old payment method and add a new one- that option not available _doest even list payment methods on file! Also need to be able to cancel pending payments- put wrong bank account for payment - mines went to change it- NO Option To do so! As payment apps go this one is poorly designed ! Check out credit card apps - learn how to do this right!!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. Statements

    I’d like to see my statements from each month.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. App does not work to program thermostat

    Absolutely terrible. This feature worked fine for years but has not worked for months. FIX IT!!!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bill payment

    Bill payment blew out of app when saving receipt to photos

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 12 13
  • Don't see your idea?

Delmarva Power Self Service Apps

Feedback and Knowledge Base