How can we improve the self service apps?

it would be nice to see the amount of my bill without having to go to the pay my bill option.

I don't use the bill pay option as you want to charge for that. Why should I pay you for something my bank does for me for free? I would like to go to the app and see how much my bill is though. The only way the app allows us to view thier ballance is to go to the bill pay section. So i have to lie and say I am paying my bill and then cancel out the payment. This is silly!
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