How can we improve the self service apps?

I am disappointed that the mobile app no longer supports resetting my thermostat.

this should be simple just a few things this app should do. 1. Pay my bill 2. Report for monitor power outage 3. Track my energy use for. Program thermostats remotely

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Why can I no longer program my thermostat from the app? Is there a bug in the program?

  • Anonymous commented  ·   ·  Flag as inappropriate

    This was the Only Reason I downloaded this App. It is unbelievable that a power company is either unable or unwilling to resolve an issue such as this. Hmmm-curious, when I called DelMarva to inquire if remote thermostat adjustments were possible, the answer was,..."yes absolutely & it's so easy...". I guess that person has a different power company. LOL

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