Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

How can we improve the self service apps?

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  1. Track power use via app

    I wish this we worked out better like keep track of your powers use
    and stuff like that

    41 votes
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    started  ·  5 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  2. Payments do not work why?

    Why has the payment option stop working????

    30 votes
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    16 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  3. app needs to give me a pop up when i have lost power (when im not home) and give subsequent pop ups with eta of power restoration

    27 votes
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    planned  ·  1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  4. I am disappointed that the mobile app no longer supports resetting my thermostat.

    this should be simple just a few things this app should do. 1. Pay my bill 2. Report for monitor power outage 3. Track my energy use for. Program thermostats remotely

    20 votes
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    3 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  5. it would be nice to see the amount of my bill without having to go to the pay my bill option.

    I don't use the bill pay option as you want to charge for that. Why should I pay you for something my bank does for me for free? I would like to go to the app and see how much my bill is though. The only way the app allows us to view thier ballance is to go to the bill pay section. So i have to lie and say I am paying my bill and then cancel out the payment. This is silly!
    users

    7 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  6. I like the app. Great advanced communication

    Works great on my Verizon/HTC Thunderbolt. Great idea on app. Use on smart phone. Not sure on paying bills with it though.

    5 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  7. Would tell is when the next bill is coming out

    Normally my bill is updated by now. It still says paid. Wonder when my next bill will update

    5 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  8. I cant find a logout option. Also there is no oprion to change a password. for sdcuroty reasons I should be able to logout of the app.

    5 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  9. How about being able to remove accounts that are no longer valid. If you move you can add the new account but cannot delete the old account.

    Remove previous account if you move.

    4 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  10. I paid my bill with the app 3 days ago and my account has still not been credited. Even though the money has been taken from my bank acct.

    Billing issue

    3 votes
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    2 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  11. Change Username online

    I want to change my username that me ex set up

    3 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  12. app won't let me view my bill. I keep getting error loading. I tried to uninstall and reinstall app and still received the same message.

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  13. log in issue

    The app used to work just fine but now when I try to log in as soon as I hit submit it times out. A message pops up and doesn't log me in.

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  14. how do I change my email address?

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  15. Auto pay is also good idea.

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  16. Provide capability of thermostat app to read/set live temperature.

    Mobile app should have access to realtime temp reading. If away for a few days, having the ability to check up on heating in winter would be nice.

    2 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  17. mobile app no longer works, what happened

    upset can't look at my account, keeps saying have to update app but that didnt work

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  18. the will not work nothing comes up when you push on what you want ....you can't pay your bill or even view it!!!

    fix the app to make it more convenient

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  19. allow for partial payments. I want to pay current payment plus some on my balance forward amount and the app won't let me change the amount.

    I can't afford to pay my current amount due AND my balance forward amount but would like to pay some on my balance forward. The app won't let me change the amount.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →

  20. send an alert for a scheduled outage. In our case....right now....a heads-up would have been appropriate and appreciated.

    Notifications of planned outages

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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