Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

How can we improve the self service apps?

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  1. Allow for mobile app modification of thermostat!!!

    Instead of requiring site access, allow modifying of temperature holds from my iPhone/iPad!

    112 votes
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    21 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  2. Would not tell me the power is coming back on at a certain time and then not even be close to correct. 12 hours later and still no power.

    Don't tell people the wrong thing. If you have no idea when the power will be back, just say that. Don't say 7:30 pm and then still not have the power on 12 hours later. That it what really crushes spirits.

    23 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  3. Show payments already made

    12 votes
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    2 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  4. I wish the app had an area to report a street light out.

    10 votes
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    planned  ·  1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  5. Daily usage not showing up on updated version

    7 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  6. My balance on the app doesn't match the Delmarva website!

    6 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  7. Could access smart meter output

    Live update from power smart meter could be viewed

    5 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  8. Payments

    Allow customers to set up future payment arrangements in the app

    5 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  9. Online Bill pay

    The Bill pay using the app does not show an option for balance due. Instead it shows the complete balance.
    The online bill pay shows an option to pay only what's due without added the latest charges

    5 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  10. Wild be more useful if it had the ability to remotely change temperatures

    4 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  11. Why does the ap no longer support thermostat programming?

    4 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  12. Please post # for daily usage

    Why did you change what was helpful?? Please return to posting a number for daily usage info!! If not, I'll be deleting this app as I find this new daily usage format USELESS!!!!!! Please change or I delete!!!!!!

    3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  13. Reflect correct balance

    The app should reflect the correct statement balance. This is the primary reason to use it.

    3 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  14. Please add electric bill breakdown

    It would be nice to access to view my electric bill breakdown using this App.

    3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  15. Face ID for iPhone X

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  16. Update personal info

    Set app to update/add personal info (tel, email, mailing address)

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  17. New Apple Update 12.2

    I'm unable to load my thermostat and change the temperature with new Apple Update 12.2. My wife is running an older version prior to latest update and her app is working fine.

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  18. Display current Thermostat settings

    Would be great if we could view the current thermostat settings from the app. Right now it just shows "?" or the last setting that was set on the app (even if that last setting was changed from the thermostat).

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  19. Improvement in light outage reporting

    Your computer app to report street light outages is very helpful. However, it has a problem that sometimes prevents reporting a light outage. For example, orders 515800, 515801 and 406459 specify a light outage on an unknown street light-post and block the reporting of a light outage for the light-posts the above orders obscure on the computer map allowing light outage reporting. Can you please remove the above orders from appearing on the map? Then if the underlying street lights are not operational, they can be reported. Thank you.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →

  20. Estimated Bill

    Website login has estimated bill based on current usage...bring it to app

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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