Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

How can we improve the self service apps?

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  1. Face ID

    So that you don’t have to sign in with your password all the time when you’re using it the mobile application you should be allowed to use your face ID or Pamperin it’s ridiculous that every time I want to check it out age which by the way you guys really ruined Father’s Day because of a simple transformer that was supposed to be fixed by 10 it’s now 3 o’clock that’s supposed to be fixed by but about you update your app so that I don’t have to login every time it’s and not waste my time

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. What is this banner

    There is a banner on the outage map. Is this something I should do?

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not able to make payments

    This app is not great anymore. We used to be able to make payments through the app now we're not able to which sucks for a person as myself who is always doing business on her phone

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. I downloaded new app

    I downloaded the new app it had lost all my payment information so I had to go put it back in however it will not take my bank account routing number I have not tried the credit card option as there is a fee what the heck is going on

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. App

    I do not like the new app set up. It does not display Dailey usage graph or exact daily usage $ wise. It sucks why did you change to this?

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. allow payments to be scheduled in advance

    schedule payments for a future date

    1 vote
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. App does not allow payment on due date

    App does not allow payment to be deferred until due date. Until that happens, I WILL NOT USE THE APP. This app is the poorest excuse for a payment app that I have ever experienced.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Get the app to work as we were told it would!

    I have been trying for days to adjust my thermostat using my iPhone with no success. Come on man!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. The app needs to show payments made/scheduled and provide a log out option.

    No option is provided to log out. This could leave my account open and accessible. There is no option to reconfirm the payment made.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Non-service affecting and scheduled work

    Can you provide update on non-service affecting issues such as lines down or damaged that are preventing repairs of other services that are down on the pole?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Payment info

    How can I get my payment info to stay in app. Not user friendly to have to add routing number and account number each time you pay and for each account!!!!!!!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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