Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. Bing maps developer credentials invalid

    seeing the message: "the specified credentials are invalid. you can sign up for a free developer account at URL"

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bill payment

    Bill payment blew out of app when saving receipt to photos

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Terrible App!

    Doesn’t allow enough time to type in required information for payments by credit cards and checking accounts.
    App logs you out and you have to begin all over again. App limited to multiple payments within 30 days. Give me a break!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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  6. FUCK YOU

    FUCK YOU

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pending payment

    Why can’t I see pending pmt I made on app

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  8. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. 1 vote
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  11. Payment Method

    Want to be able to remove old payment method and add a new one- that option not available _doest even list payment methods on file! Also need to be able to cancel pending payments- put wrong bank account for payment - mines went to change it- NO Option To do so! As payment apps go this one is poorly designed ! Check out credit card apps - learn how to do this right!!

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Outage map doesn’t work

    The Delmarva outage map does not work properly. It will not show the triangles for outage locations. The Pepco outage map does not have this issue.

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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. You can change thermostat

    Just go to My Account & tap your name. Go to bottom of page & select Program Thermostat.

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Excellent service on return of power

    A week ago Feb 25, my street on Rothbury road lost power due to a tree falling on a transformer. Delmarva had a new power transformer and poll up within 15 hours; power restored at the same time. Great sense of urgency. The employees involved definitely deserve special thanks.

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  16. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  17. App not working

    App not showing my accounts, some days it does but here last few days it does not work

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. M

    This app won’t open when the iPhone X facial recognition is accepted & verified. It verifies but then says error. Please update the app.

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  19. Billpay-minimum pay from previous bill option

    If your past due & the next bill has closed, the previous minimum payment should auto populate as an option IN ADDITION to the current total statement balance (that includes new amount not due yet), since that is technically what is "now due" (I have to leave & go look at the previous statement first now to get the exact amount).....but I can see why you don't do that (in hopes that we will pay ahead).

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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. Payment plans

    I think there should be payment plans that offer options for all income types that express hardship and willing to make reasonable payments.

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